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Five-Year Follow-Up Survey on Data Services Awareness and Use at the University of Tennessee

This report details the findings from a 2008 follow-up survey conducted at the University of Tennessee to analyze data usage and awareness among faculty and graduate students. Building on a 2003 survey, it aimed to assess the level of secondary data use, the effectiveness of promotional activities, and overall awareness of data services across various academic units, including Agricultural Sciences, Business Administration, and Nursing. The survey reached 2,198 participants, revealing key insights into how the university community learns about and engages with data services.

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Five-Year Follow-Up Survey on Data Services Awareness and Use at the University of Tennessee

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  1. Data Services Awareness and Use Survey 2008 Five-year Follow-up at the University of Tennessee Eleanor Read eread@utk.edu IASSIST 2009

  2. Background and Objectives • Survey in 2003 to learn about data use/users to help plan services • Follow-up survey in 2008 • Objectives • Level and type of use of secondary data • Level of awareness and use of data services • Effectiveness of promotional activities

  3. Scope • Faculty and graduate students • 20 academic units • Agricultural Sciences and Natural Resources • Arts and Sciences • Business Administration • Communication • Education, Health, and Human Sciences • Nursing • Social Work

  4. Questionnaire • Introduction • Data Use/ICPSR • Data Services • Comments • Demographics • www.lib.utk.edu/refs/data/survey2008.pdf • Web-based survey delivered by e-mail

  5. Sample and Response • 2198 cover letters via e-mail • Faculty: 354, Grad students: 1844 • Completed: 304 / 13.8% • Faculty: 80 / 22.6% • Graduate students: 224 / 12.1%

  6. Key Results • Data Use and Awareness • 34% knew about ICPSR • Data Services • 53% were aware of Data Services • Additional Comments • Comments on service, available resources • Awareness and promotion of Data Services

  7. Key Results (cont.) • How learned about Data Services • University Libraries Web site: 45% • Professor/instructor/advisor: 43% • E-mail announcements: 34% • Faculty: E-mails, Web site, colleague • Doctoral: Professor, Web site, e-mails • Masters: Professor, Web site, data class

  8. Questions

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