Week 16

1. Week 16 Assignment 1 Presentation & The Reflective Report matthewsp@bpc.ac.uk “The capacity to learn is a gift, The ability to learn is a skill, The willingness to learn is a choice.”

2. Today’s Learning Outcome • At the end of this session student will • Understand what is expected from assign. 1 part 2a. • Understand what is expected from assign 1 part 2b. • Re-cap the learning cycle • Appreciate the importance of Harvard referencing

3. ‘Six Management Skills’ (CMgr) • Leading People • Managing Change • Meeting Customer Needs • Managing Information and Knowledge • Managing Activities and Resources • Managing Yourself

4. The ILO • Contribute, in a constructive, pragmatic and proactive manner, to the effective management of group-based projects. • For this assessment task you are required to create an individual written report.

7. How do you learn? Kolb’s Learning Cycle 1984

9. How do I Write 1200 Words • Structure: Report • Title Page • Table of Contents (Index) • Introduction • Main Body • Conclusion • Appendix • Bibliography Wordcount exc quotes Put literature review in here

10. Literature Review • A literature review is an objective, thorough summary and critical analysis of the relevant available research and non-research literature on the topic being studied (Hart, 1998).

11. Original Research of theory on Team Development (Tuckman) Assimilation of idea into new ideas Dissemination of idea Discussion and review

12. Bruce Wayne Tuckman (1965) & (1977)

14. Important You do not need to explain to me the model Just the year and the version ie Tuckman (1965) 4 Stages of Group Development or (1977) 5 Stages.

15. Reflecting What did you learn. What went well & what didn't. Team Problems, what did you do to overcome them, did it work.

16. What do teams that are working well have? • an agreed purpose? • shared values? • clarity about and fit of individual roles? • mutual respect for each other and loyalty to the team? • an acknowledged way of or processes for working together? • a mix of different qualities and skills? • shared praise for success and responsibility for problems? See: inspiringlearningforall.gov.uk

17. What do teams that are working well have? • a willingness to address differences and resolve conflicts rather than bury them? • collective and personal commitment to the team? • trust and confidence to overcome obstacles? • the support of senior managers? • a belief that good team work will make a significant contribution? • devolved authority to teams? • scope for teams to manage themselves? See: inspiringlearningforall.gov.uk

18. Those likely to work well in teams are people who: Work constructively with others and have a willingness to grow and develop within the team. Preferably, team members will be selected who are able to: • commit to a shared goal • listen and respond to others in an objective and productive way • take on different roles in the group in order to accomplish shared ends • be open and honest with their ideas, concerns and values • avoid carrying hidden agendas into team meetings

19. Those unlikely to work well as team members are individuals who: • seek to maintain their position by protecting their experience • prefer to work alone and unaided • are unwilling to: • discuss their assumptions • negotiate • options • explain solutions.

20. Social Skills • Listening? • Questioning? • Persuading? • Respecting? • Helping? • Sharing? • Participating?

21. Promoting teambuilding & identity • Encourage regular contact among team members? • Co-locate team members and team leader, in an open plan office? • Put a representative into each others' offices to co-ordinate and resolve problems? • Hold team-building lunches, ‘awayday’ workshops or social events? • Arrange individual and/or group visits to each others' workplace?

22. R. Meredith Belbin

24. Some insights! “There was a lot of enjoyment after we trained to work together as a team” “This team worked well because not communicating resulted in failure, so it was quickly learnt that the only two options were communicate or lose” “From this (reflective) report I have come to realise the importance of teamwork” Quotations from student’s reflective reports 2007

25. Reflections Say what have you learnt ? In teams individuals should act ascollaborators and contributors? In a successful team individuals areresponsible and responsive? To participate successfully in a team individuals need to understand self to understand others?

26. Is this teamwork? A team is a group of people with complimentary skills who are committed to a common purpose and hold themselves mutually accountable for its achievement(Kazenbach and Smith, 1993) How should you organise for success? “…this could explain why we were successful, we were constantly reminding ourselves what our aim was” Quotation from student reflective report 2007

27. What you believe both you and the team could do to improve the quality of any future task of this kind. Recommendations for future group tasks 20% • If you had a choice would you prefer to work in a team or on your own and why? • So which team role do you like best? • How would you build a successful team? • And what would you do differently?

28. Harvard & References Warning: if you don't use Harvard it will be marked as if there are no references !!! Range: Web (no more 1/3rd), Books, journals,etc. Search : mybu harvard