The Role of Technical Data in Transforming the Information Supply Chain

1. The Role of Technical Data in Transforming the Information Supply Chain Presented By Lissa Hollenbeck Vice-President, Product Support Boeing Integrated Defense Systems February 10, 2004 AIA_San_Antonio.ppt

2. Overview • Boeing Integrated Defense Systems Introduction • Network Centric Logistics • Information Supply Chain • Enabling Technologies • Global Cooperative Trends • Questions

3. IDS Markets Integrated Battlespace Missile Defense Homeland Security ABL JTRS ExplosiveDetection System FCS NTW Wideband Gap Filler Classified AEW&C Networks & Applications GMD PAC-3 Precision Engagement Mobility Launch & Orbital Systems F-18 C-17 Sea Launch B-1 Delta Apache Tankers Satellites UCAV ISS SLAM-ER CH-47 C-32 JDAM SMV Shuttle Sustainment Modernization & Upgrades Maintenance & Modifications Spares & Tech Data Life Cycle Customer Support

4. We influence 70% of the total ownership cost What We Do The “Textbook” military aircraft product continuum Design 30% Development User mission Production Support The Military Aerospace Support continuum Program planning and management Design for support Data management system Interactive technical manuals Training needs (devices, classroom) Supply chain management Support equipment Personnel support Maintenance Modifications/upgrades Government total investment Totallife cyclecustomersupport 70%

5. Aerospace Support Business • Modernization and Upgrades • Maintenance and Modifications • Training Systems and Services • Contractor Logistics Support and Services • Spares and Technical Data • Life Cycle Customer Support cc32114013.ppt

6. Network Centric Logistics Solution • Maximize Readiness • Minimize Cost of Ownership • Minimize Logistics Footprints • Minimize Maintainer Training Requirements Ensures the Warfighter is Supported with the Right Information, Parts, Supplies, and Training at the Right Places All the Time

7. 61 el. Theater 8GHz MBR 484 element RPA 44/20 256 element TPA 169 el. 7GHz MBT Network Centric Warfare Information Exchange via SDS NCW Environment with complete visibility into resource readiness Mission Needs Passed to Maintenance Environment Command& Control/Mission Planning/OPS Readiness/Capabilities Passed to Tactical Environment Optimized Maintenance Environment with complete visibility into mission needs SDS SDS = Sustainment Data System

8. Integrated Vehicle Health Management Depot Fleet Depot Base Fleet Unit Base Command & Control Systems Engineering Analysis Unit Command & Control Systems Mission Planning Support Equipment System & Process Integration Mission Planning Supply Support Tech Data Maintenance Management Training & Training Management Training & Training Management Dynamic Resource Manager Maintenance Management Sustainment Data Systems A network-centric system-of-systems support architecture that includes support system elements to provide decision-aided, seamless integration and management of support resources and processes to optimize cost, availability, capability of supported systems. SDS automates business rules for interaction and exchange of information between functional sub-groups while synchronizing timelines and allocation of resources to optimize performance. Without SDS Automation Time Delays Resource Contention With SDS Automation Efficient Operations Reliable, Repeatable Processes

9. Individual Program & Service Approaches of Systems Integration Linked Systems Maintenance Management Integrated Systems Adv Maint Appl Chinook + Sapphire C-130 Mx Mgt Sys AWACS Mx Mgt Sys Support Data Mgt System Tech Data Tech Data Tech Data Electronic Perf Support Sys Type 45 Architecture Based on S1000dD, ADL & SCORM Data Standards

10. The Challenges to Affordably Transforming the Information Supply Chain • Integrating all aspects of the information supply chain is not a technology challenge • It’s an affordability challenge that requires global standards for the efficient integration of the information supply chain • It’s a contracting challenge that requires the transition from product to service type contracts

11. The Challenges of Integrating the Information Supply Chain • Integrating all aspects of the information supply chain is not a technology challenge • Information in a database environment can be readily integrated into any other database environment • Electronic documents are not databases • Transition of documentation into database environments is required The recent release of AECMA 1000D is a benchmark in establishing global standards that enable the database environment

12. The Challenges of Integrating the Information Supply Chain • . • It’s an affordability challenge that requires global standards for the efficient integration of the information supply chain • Multiple providers support common platform without well-defined integration standards • Standards for integration throughout all levels of the information supply chain need to be established for programs and user services • Allows incorporation of “plug and play” solutions across programs • Allows for the re-deployment of information systems to multiple platforms and user services • Standards need to be developed in order to leverage technology enhancements and applied across all programs and user services

13. Supply Systems Supply Systems Current Integration of the Information Supply Chain Fleet Diagnostics (Debrief) Base Engineering Analysis System Command & Control Systems OEM Unit User System Mission Planning System Corrective Action Systems Supply Systems Supply Systems Supply Systems Tech Data Delivery System Maintenance Management Systems Training Management System Inconsistent integration solutions even within programs from different providers Maintainer Aircrew

14. Supply Systems Supply Systems Pending Integration of the Information Supply Chain Fleet Diagnostics (Debrief) Base Engineering Analysis System Command & Control Systems OEM Unit User System Mission Planning System Corrective Action Systems Supply Systems Supply Systems Supply Systems Tech Data Delivery System Maintenance Management Systems Training Management System Integration problems only aggravated by pending efforts Maintainer Aircrew

15. The Challenges of Integrating the Information Supply Chain • . • . • It’s a contracting challenge that requires the transition from product to service type contracts • Product type contracts deliver information at specific, pre-set times to the acquisition authority • Service type contracts enable the continual refreshing of information and integration of information to the point of service: the end user • Service oriented information system contracts allow for the rapid incorporation of new technologies and to the end user

16. Cost Benefits Enabled by the Integration of the Information Supply Chain • Early deployment of elements* of the information supply chain have already yielded impressive cost savings • 30 % reduction in the cost of deploying maintenance information • 30 % reduction in the cost in maintenance hours • 50% reduction in false removals • Integration of maintenance information, system diagnostics, maintenance planning and control

17. Supply Systems Supply Systems Supply Systems Supply Systems Technical Data Our Vision: Global Information Standards that Enable the Integration of Information Throughout the Information Supply Chain to Support the End Users Fleet Diagnostics Base Engineering Analysis System Command & Control Systems OEM Unit Platform System Mission Planning System Corrective Action Systems Application Interface Manager Supply Systems Maintenance Management Systems Training Management System Dynamic Resource Manager Maintainer Aircrew

18. Technology Enablers Support Modeling EnvironmentIDS Support Concept Strategy Effectiveness • Proactive manufacture • Proactive supply • Autonomic distribution • Spares usage & trends • Projected spares needs • Prognostics & Health Management • Opportunistic maintenance • Interactive Tech Manuals Repair & Overhaul POL Pipelines Aircraft Vehicle Equipment Generation & Maintenance • Just in time support COD Resupply Intermediate Repair OEM Ground Deliveries • 24/7 Response centers • Digital Engineering Links

19. Global Cooperative Trends • In the 80s, DoD set the standards we used for support • Currently, ISO, ANSI and significantly the W3C • Groups like AIA and AECMA are defining application standards from commercial industry baselines and technologies • Memorandum of Understanding between AIA (representing US industry) and AECMA represents a good working model of this future

20. DoD & AECMA Relationship • Active Industry involvement for last 3 years • Active DoD involvement for last 2 years • Resulted in publishing of S1000D specification (Issue 2 – May 2003) • Over 100 industry individuals assisting S1000D efforts • Over 25 companies actively involved

21. AIA Value • AIA’s input to our standards efforts will play a critical role in laying the groundwork for the NCO Infrastructure • This infrastructure / architecture will enable all participating contractors to provide “value added” contributions These standards will be the foundation for integrating the Information Supply Chain within the Network Centric Environment