Crossroads

1. Crossroads July 24, 2014

2. Crossroads Project Status • Rollout activities completed in Virginia • Normal operations on original infrastructure • No delays in pilot or rollout • Roll out ongoing in West Virginia, Alabama, and North Carolina • Over 50% of rollout completed successfully and on time. • Pilot completed with no major delays or service interruptions in clinics. • Suntiva evaluation complete with positive overall evaluation. • CSC expects user group formation and FNS approval for transfer consideration based on the completion of Pilot.

3. Crossroads Modules Portals Clinic Application (Crossroads)

4. Focus on EBT • States with a wide variety of legacy systems have all transitioned to Crossroads with success. • Consortium includes 2 paper and 2 EBT states • Feedback from local agencies is that processing time is roughly equivalent for the first visit but significantly faster by the second visit. • Crossroads is intuitive and easy to use for normal clinic operations. • EBT Support • Crossroads is built to support Universal Interface standards • Currently integrated with Xerox and CDP • Participant access to current benefits via Participant Portal • NUPC import / export capabilities, NTE Calculation Engine, Daily Reconciliation • Support for EBT Compliance Buys • Virginia Transition to EBT • Virginia successfully performed a concurrent migration to both EBT and Crossroads

5. Clinic Workflow Dashboard • Crossroads improves clinic operations by supporting movement of families using the Clinic Workflow Dashboard • Each clinic can create custom workflow based on clinic workflow. • Families become available in waiting room near appointment time or as logged into clinic. • Family record can be easily opened and worked at each workflow location. • System automatically opens family record and navigates user based on room type.

6. Crossroads Participant Portal • Allows participants to perform an online application process • Prescreen for eligibility • Clinic locator • Schedule initial appointment • Multiple language support, currently English and Spanish • Ability to schedule and modify appointments • Access to current benefits available on EBT card

7. Participant Portal – Online Prescreening

8. Crossroads Vendor Management • Vendor Portal • Online Vendor Application • Online entry and import of price survey data • Real-time integration with Vendor Management System • Vendor Management • Comprehensive vendor enrollment system that allows states to configure elements of enrollment and monitoring process. • Vendor training management and communications support • Automated re-evaluation and peer group assignment process • Fully integrated with Vendor Portal for real time status updates • Investigation management and communication tools • Integrated price survey and minimum inventory reporting

9. Crossroads Vendor Portal

10. Vendor Module: Vendor Authorization Checklist

11. Financial Management • Tracks Federal and State grants for food, NSA, Farmers’ Market, and infrastructure. • Interfaces with State accounting systems to get same day information about expenses, revenues, and encumbrances. • Combines grant monies with actual expenses to track target budgeted expenses across the four components of NSA; breastfeeding support, nutrition education, client services, and administration. • Tracks caseload allocations to local agencies. Monitors actual participation throughout the year against caseload target. • Generates FNS 798 report and supports electronic submission.

12. Caseload and NSA Allocation

13. NSA Component Budgeting

14. Fund Management

15. Forecast Modeling • Allows WIC programs to project costs and plan for program changes. • Inflation/food cost projections • Seasonal food costs • Model food package changes • Waiting list changes • Support for modeling based on external variable data sets

16. Finance Module: Financial Modeling

17. Crossroads System Interfaces • Eligibility Determination • Snap Eligibility Confirmation • Medicaid Eligibility (270/271) • EBT and Banking Support • Universal EBT Interface • Integration with 2 EBT Providers • Integration with 2 Banking Providers • State Accounting Systems • Exchange revenue, expense, and encumbrance data • Electronic Medicaid Billing (837/835) • Public Health Integration • Immunization Records • Web Service Intergration with Enterprise Public Health Systems • FNS Integration • FPRS – Automated 798 Submission • FNS Minimum Data Set – Biannual Reporting • MARO Dual Participation • Rebate Manufacturers • Rebate Calculation Engine • Automated Data Submission • Special Formula Warehouse Ordering (CAP)

18. Additional Crossroads Interfaces • Equipment Interfaces • Doran Scale • Seca Measuring Station • Healthometer Scale • Hemoglobin Meter • MICR Printers • Signature Pads • Identification Card Readers • Barcode Printer/Reader • Document Scanners • Nutrition Education Systems • WICHealth.org • Health Bites • Authentication Providers • Active Directory • State Single Logon • Other Interfaces • Auto Dialer Support • Potential Eligible Data • 3rd Party Survey Tools • Real-time Webservice Integration

19. Crossroads as a Services Platform • Crossroads is built on a robust Web Services platform. • Web services provide access to data while enforcing security and business rule standards. • By focusing on publishing a library of common Web Services states can take a greater involvement by being allowed to integrate Crossroads access into: • Existing web portals • Existing applications • iPad or Smart Phone Applications • 3rd Party Applications

20. Crossroads Materials Available • Detailed Functional Design Documentation (DFDD) • User Manuals • Training Manuals • Help Documentation • System Configuration and Installation Guide • Other Technical Documentation • Data Dictionary • Architectural diagrams • White papers

21. Angie Stevens Contact Information 10975 Grandview, Ste. 500 Bldg. 27, Box #11 Overland Park, KS 66210 T: 941-249-9960 E: astevens7@csc.com • Caroline Jackson – Crossroads Consortium • T: 919-707-5739 Thank You