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Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool

Confirm-IT. Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate today’s business. What is Confirm-IT?. Confirm-IT is an easy-to-use, robust appointment booking and confirmation tool developed to increase PRODUCTIVITY.

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Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool

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  1. Confirm-IT Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate today’s business.

  2. What is Confirm-IT? Confirm-IT is an easy-to-use, robust appointment booking and confirmation tool developed to increase PRODUCTIVITY

  3. Why Sell Confirm-IT? Because 50% of ALL NO-SHOWS for appointments occur because they are forgotten……=LO$T REVENUE OPPORTUNITY KNOCKS

  4. Why Sell Confirm-IT? Confirm-IT allows businesses to increase their efficiency and professionalism resulting in TOTAL customer or patient care.

  5. Why Sell Confirm-IT? Confirm-IT was designed to beSIMPLE, AFFORDABLE andPRACTICAL!

  6. Why Sell Confirm-IT? Confirm-IT can remind customers/patients of their appointment by a telephone call, email, text message or all three!

  7. What Confirm-IT Does Reduces Missed Appointments

  8. What Confirm-IT Does Replaces Costly & Ineffective Reminder Cards & Phone Calls

  9. What Confirm-IT Does Eliminates Old Unreliable Approaches

  10. What Confirm-IT Does Builds a Customer/Patient Database

  11. What Confirm-IT Does Tracks Performance

  12. What Confirm-IT Does Contacts Idle and Inactive Customers/Patients

  13. What Else Confirm-IT Does • Provides Live Service (if connected to tel. system- dial 0 to reschedule now) • Creates Customer/Patient Profile • Creates Appointment Notes • Generates Employee Work Schedule • Cancels Appointments

  14. What Confirm-IT Does THE BOTTOM LINE! Increases BUSINESS!

  15. How Confirm-IT Works Confirm-IT consists of two components; (1) Client software (the calendar) which can reside on a customer provided PC Windows 2000 Windows XP VISTA

  16. How Confirm-IT Works (2) Server software which can reside on Confirm-IT’s own hardware OR on an CTL VoiceSupport Lx.

  17. Router How Confirm-IT Works How things connect… Ethernet CO Lines To make telephone reminders Customer Provided PC with Confirm-IT Software WAN To make email/text message reminders Confirm-IT Server High Speed Internet Service to ISP Ethernet

  18. Confirm-IT’s Calendar

  19. How Confirm-IT Works Office Confirmed AppointmentsBooked Home Confirmed From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) 555-1212. Thank you. Confirmed Email Text Msg Confirmed Cell Confirmed Callouts Begin

  20. How Confirm-IT Works When Confirming Appts • CI Can detect Busy, No Anwser, Answering Machine/Voice Mail-plays appropriate Message • Programmable choices (1 to confirm, 2 to cancel, 3 to repeat, 0 to reschedule) • 4 port Dialogic Card (Multi-line & Quality Approach) • Calendar Icons/Confirmation Report

  21. How Confirm-IT Works

  22. How Confirm-IT Works Sample Messages • Appointment Confirmation Message Hello, this is “Business Name” calling to confirm your appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you. • Appointment Confirmation Email/Text Message Subject: [Business Name] You have an appointment on [Date] at [Time]. To cancel call [Phone Number] ,thank you

  23. How Confirm-IT Works Confirm-IT Messages 1. Appointment Confirmation Greeting 2. Appointment Cancellation Greeting 3. Birthday Greeting 4. Business Closed Greeting • Entire Business • One Provider 5. Inactive

  24. How Confirm-IT Works Confirm-IT Messages • Appointment Re-Schedule • Notify NOW • Date Appointment • Range Appointment • Programmable (Future) • Text to Speech (can speak name, provider & service-Future)

  25. ONE DAY VIEW

  26. THREE DAY VIEW

  27. BOOKING AN APPOINTMENT Click on an available timeslot under the provider you want

  28. BOOKING AN APPOINTMENT Click on Save and the appointment is booked

  29. Target Markets Confirm-IT offers 6 unique software packages. They have been designed to address numerous markets and opportunities. Many of these sectors are already being prospected by your sales staff today. The Applications are:

  30. Spa Hair Massage Tanning Nail Fitness Confirm-IT Applications PERSONAL CAREPERSONAL CAREPERS PERSONAL CAREPERSONAL CAREPERS

  31. Optometry Dental Medical Confirm-IT Applications MEDICAL CAREMEDICAL CAREMEDICA MEDICAL CAREMEDICAL CAREMEDICA

  32. Grooming Veterinary Kennel Confirm-IT Applications ANIMAL CAREANIMAL CAREANIMAL C ANIMAL CAREANIMAL CAREANIMAL C

  33. Upscale Dining Resort Private Club Confirm-IT Applications LEISURELEISURELEISURELEISUREL LEISURELEISURELEISURELEISUREL

  34. SMB Delivery Restaurant Repair Food Delivery Confirm-IT Applications SERVICESERVICESERVICESERVICES SERVICESERVICESERVICESERVICES

  35. SMB Accounting Utility Confirm-IT Applications BUSINESSBUSINESSBUSINESSBUSINE BUSINESSBUSINESSBUSINESSBUSINE

  36. CONFIRM-IT Installation Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system or as a voice mail with a telephone system.

  37. CONFIRM-IT Installation Example of a page in the Wizard

  38. CONFIRM-IT Installation CTL provides additional Professional Services to eliminate any installation or maintenance concerns you may have.

  39. Confirm-IT’$ Payback Because Confirm-IT reduces missed appointments, its payback occurs in days!

  40. Confirm-IT’$ Payback OK, LET’S ASSUME…… 1. CI avoids just 2 missed Appointments/week 2. EachAppointment cost is $ 100.00 3. 2 Appoinments  $ 100.00 = $ 200.00 week 4. $ 200.00 X 50 weeks = $ 10,000.00 Confirm-IT saved $ 10,000.00 in the 1st year alone! And this does not include the additonal savings from the other great features Confirm-IT provides.

  41. REVIEW • It’s SIMPLE, PRACTICAL, AFFORDABLE • 6 Great App’s • CTL will help you! • Great sales package with telephone system/voice mail/Confirm-It (1 stop shop)

  42. REVIEW • Builds Customer Profile • Compliments your target markets • Tracks Sales • NO need to Inventory-we’ll drop ship! • It’s Recession Proof

  43. REVIEW • Builds & Maintains a Customer/Patient Database • Provides Detailed Reports • Limited Competition • Replaces Costly Mailings • Increases Professionlism, Efficiency and Productivity

  44. REVIEW • Provides a Working Calendar • Does Not Impact Telephone System, Network, Computer • Flashes the Line for Live Service • Generates employee’s work schedule • Contacts Idle Customers/Patients

  45. REVIEW • Emergency Remote Notifcation to customers/patients & employees • Birthday Notification • Fantastic Payback Model! • Offers multiple clients • EASY TO SELL

  46. Confirm-IT! - Automatically reminds your customers of their appointment virtually ANYTIME, ANYWHERE

  47. Confirm-IT CTL Inc. 375 Bridgeport Ave Shelton, CT 06484 203-925-4266 www.ctlinc.com

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