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So You (and everyone else) Had A Bad Day: Improving Morale in Tough Times

So You (and everyone else) Had A Bad Day: Improving Morale in Tough Times. A Free Webinar Hosted by Innovative Educators Dr. Geri J. Anderson. What’s Happening On Our Campuses?. Funding Slashed No Raises For Multiple Years Lay-offs; Furloughs & Reduction in Pay Extended Work Schedules

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So You (and everyone else) Had A Bad Day: Improving Morale in Tough Times

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  1. So You (and everyone else) Had A Bad Day: Improving Morale in Tough Times A Free Webinar Hosted by Innovative Educators Dr. Geri J. Anderson

  2. What’s Happening On Our Campuses? • Funding Slashed • No Raises For Multiple Years • Lay-offs; Furloughs & Reduction in Pay • Extended Work Schedules • Demands for Higher Standards • Parking At A Premium • Record Enrollment

  3. What’s The Result… • Increased Turnover • Costly Decreases In Productivity • Increased Sick Leave • Poor Attitudes • Overall Employee Dissatisfaction

  4. Creating A Culture of Hope • (The Cheerleader) Sense of working toward solutions together instead of only “talking” about the problems or making believe problems don’t exist. • (The Counselor) We are In “this” together • (The Engineer) If you can’t see the light at the end of the tunnel, sooner or later, people are going to get off the train

  5. Are You Asking The Wrong Question… We need to improve morale. What program would you recommend that doesn’t cost anything?

  6. Games, Goodies, Give-a-ways and Gimmicks • Alone • No Longer Work…. • Employees Don’t Need To Be Bribed To Do A Good Job…. • It’s About The Work Experience, Stupid…

  7. Creating A Culture

  8. Creating A Culture Respected

  9. Creating A Culture Respected Valued

  10. Creating A Culture Respected Valued Appreciated

  11. Conduct “Stay” Interviews: • What is the favorite part of your job? • What excites you about coming to work? • What is one thing we could change to make your job just a little better?

  12. Create humor/Rumor Board…. Heard It Through The Grapevine? Suggested Language Through the XXX College Grapevine Welcome to the XX College Humor & Rumor Bulletin. Please visit this site for up-to-date information and a fun joke of the day. Have You Heard a Rumor? Please e-mail XXX for accurate information. Put “Rumor“ in the subject line to ensure a quick response. Responses will be posted on this blog daily. Great Sample: http://www.foothill.edu/president/rumor.php

  13. A few humor ideas to get you started….

  14. Everything I Need to Know I Learned From My Dog Author Unknown When loved ones come home, always run to greet them. Never pass up the opportunity to go for a joyride. Allow the experience of fresh air and the wind in your face to be pure ecstasy. When it's in your interest, practice obedience. Let others know when they've invaded your territory. Take naps and stretch before rising. Run, romp, and play daily. Thrive on attention and let people touch you. Avoid biting, when a simple growl will do. On warm days, stop to lie on your back on the grass. On hot days, drink lots of water and lay under a shady tree. When you're happy, dance around and wag your entire body. No matter how often you're scolded, don't buy into the guilt thing and pout ... run right back and make friends. Delight in the simple joy of a long walk. Eat with gusto and enthusiasm. Stop when you have had enough. Be loyal. Never pretend to be something you're not. If what you want lies buried, dig until you find it. When someone is having a bad day, be silent, sit close by and nuzzle them gently.

  15. Adopt Flexible Schedules Rotate Early Leave On Friday Afternoon Reduce Faculty Contract by 1 day Is Flex scheduling possible—even for summer or spring breaks?

  16. Ask The Experts—Your Employees • Employee Focus Groups—Giventhat we can not “give raises” what else can we do to support and honor the work you do? • Electronic Surveys • www.questionpro.com • www.zoomerang.com • www.surveymonkey.com

  17. Thought for the Day: "I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration. I can humiliate or humor. Hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming." -- Goethe Leadership Must Be Present! • Walk Through Area • Lead by Example • Acknowledge Workloads • Pizza With The President or Desserts With The Dean • Work The Line • Thank you! • Important Point: • Employees leave managers-not organizations

  18. T: TUCKER T – Teaching U – Understanding C – Caring K – kindness E- Empathy R - Relationships

  19. Questions & Comments(Please Share Your Ideas)

  20. Y: Yes! (Faster Than No)

  21. “In Crowd” Communication • Your Schedule • Any Updates including enrollment numbers • Student Success Stories • Legislative or Governing Board Updates • Open Hours for Staff to Talk With You

  22. Organize a Service Project to Build Sense of Community

  23. Professional Development On The Cheap • Book Club • American Higher Education in the Twenty-First Century: Social, Political, and Economic Challenges • Student Success in College: Creating Conditions That Matter • One Size Does Not Fit All: Traditional and Innovative Models of Student Affairs Practice • The Help • The 100 Great Ideas Conference • College Scavenger Hunt • Brownbag Share Session • Mentoring Program • Webinars

  24. Sample Scavenger Hunt Questions: • Count how many bells are there in the Carillon? (5 points) • Who received a Doctorate of Human Letters on May 19, 2002? (5 points) • Who is Robert E. Taylor Gates? (4 points) • On which building can you find these characters? (4 points)

  25. Peer Recognition There are two things people want more than sex and money… recognition and praise. --Mary Kay Ash

  26. Questions & Comments(Please Share Your Ideas)

  27. The Frosting: Games, Goodies, Give-a-ways and Gimmicks

  28. The Amazing (college) Race

  29. Candy Bar Thank You

  30. Tuesday Lunch Dates

  31. Family Movie Night

  32. Unhappy Camper Strategies--It’s A ContagiousDisease---(Leadership vs. Management)

  33. Questions & Comments(Please Share Your Ideas)Additional Information or samples:Geri.Anderson@cccs.edu

  34. Every morning in Africa, a gazelle wakes up. It knows it must run faster than the fastest lion, or it will be killed. Every morning a lion wakes up. . It knows it must outrun the slowest gazelle, or it will starve to death. It doesn’t matter whether you are a lion or a gazelle. When the sun comes up, you better start running. -African Proverb

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