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Comprehensive Resource Coordination for Veteran Assistance: A Triad Approach

This training module explores the coordination of resources for veterans through a triad approach involving government agencies, non-government organizations (NGOs), and volunteer organizations. The module discusses the various levels of government service—federal, state, and municipal—and highlights the role of NGOs and volunteer networks in providing assistance across categories such as healthcare, employment, education, and housing. Understanding the needs of veterans and their families is essential, as this comprehensive framework aims to empower volunteers and organizations in effectively supporting these individuals.

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Comprehensive Resource Coordination for Veteran Assistance: A Triad Approach

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  1. Library Volunteers Training Module 2 -Resource Providers

  2. Resource Coordination • The Veteran Asssistance Triad • Government (Multiple Levels) • Non-Government Organizations • Volunteer Organizations • Modes of Assistance to Veterans • 4 Major Categories • Veteran Family Member Inclusion • Common Needs (By the Numbers)

  3. Triad of Assistance Volunteers VETERAN Needs NGOs Government

  4. Government Agencies • Federal Government • USDVA • VHA (Healthcare), VBA (Benefits) • DOL • Workforce Programs, Joining Forces, etc • State Government • CalVet, EDD, DHC, DMV, CA State Library • Municipal Government • County Veteran Services Offices (CVSOs) • Public Libraries

  5. USDVA, CalVet, CVSOs • Two Major Divisions at the “Federal VA” • VHA (Healthcare), VBA (Benefits) • VHA has Hospitals/Clinics and Vet Centers (MH) • VBA has (in CA) 3 Regional Offices and 1 Satellite Office (VAROs: Oakland, West LA, SD, and a satellite office in Sacramento) – mostly for claims filing and adjudication • CalVet (the “State VA”) • HQ (Sac), 3 District Offices (in the VAROs), 8 LINCs (Local Interagency Network Coordinators), 8 Veteran Homes • County Veteran Services Offices (CVSOs) • 103 Offices, Serving 58 Counties

  6. LINC Regions and Homes 8 Veterans Homes 9 LINC Regions (8 Active) 58 Counties (56 With CVSOs)

  7. Non-Governmental Agencies (NGOs) • Non-Profits (AKA 501(c)3 Organizations) • VFW, Am Legion, AmVets, DAV, VVA, MOPH, etc. • Not all are created equal…check websites • Corporations • Many big companies are veteran-friendly • Offering employment, discounts, etc. • Some offer wide-range help (Disney, Google) • Beware some “For-Profit” Organizations! • Some will “sell” an otherwise free service

  8. Volunteers • Volunteer Organizations • Collaborative Partnerships (Statewide and Regional) • AmeriCorps (via Nat’l Corp for Comm Service) • Red Cross, USO, etc • Volunteers at Large/Project Volunteers • Some at CVSO Sites, Vet Centers, VA Clinics • And Now… • LIBRARIES!

  9. Veteran Needs • Employment • Healthcare • Education • Housing • Advocacy/Assistance • By the Numbers(Services Requested by CA Veterans. Data from CalVet Reintegration Database) • 84% State Benefits Questions • 73% Employment Assistance • 68% Healthcare Concerns • 64% Education Queries

  10. What do I need to Remember? • The Triad of Veteran-Assistance Resource Groups (Government, Non-Government Organizations, Volunteers) • Gov’t: Fed (VA), State (CalVet), and County (CVSOs) • Non-Gov: Non-Profits, Corporations, For-Profits • Volunteers: Organized and At-Large (Projects) • These Groups are located throughout the state • Veterans have a myriad of needs…it takes a village (or a Triad!) to assist them.

  11. Resource Providers - Quiz • What are the 3 levels of government that have veteran-assistance resources? • Besides government agencies, what other groups offer help to veterans/families? • What are the most common categories of veteran requests for assistance?

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