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Writing Effective E-mails

Writing Effective E-mails. Subject Lines are Headlines Bad: “Meeting” Good: “Reminder of 10am Meeting sched . 10/05 on PASS process”. Make one Point per E-mail. Separate e-mails for each subject Number or bullet points Clear and concise Good & Bad example. Specify the Response You Want.

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Writing Effective E-mails

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  1. Writing Effective E-mails • Subject Lines are Headlines • Bad: “Meeting” • Good: “Reminder of 10am Meeting sched. 10/05 on PASS process”

  2. Make one Point per E-mail • Separate e-mails for each subject • Number or bullet points • Clear and concise • Good & Bad example

  3. Specify the Response You Want • Include any call to action you want • Phone call • Follow-up appointment • Include your contact info. • Good & Bad examples

  4. Using EOM Headlines • End of Message (EOM) • Very short message to convey • Example • Subject: 10/5 Meeting, 10am, Conf. Rm A, On PASS Procedure EOM

  5. Be a Good Correspondent • Go through inbox regularly and respond as appropriate • Act of courtesy • Ask how often you should check e-mail • Set “Out of Office” if you are leaving

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