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About Thistle

About Thistle. Our mission... We always go the extra mile to help people with disabilities or long-term health conditions lead great lives where they are in control. Trials and Tribulations?. Moving from Block C ontracts- Individual budgets

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About Thistle

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  1. About Thistle Our mission... We always go the extra mile to help people with disabilities or long-term health conditions lead great lives where they are in control

  2. Trials and Tribulations? • Moving from Block Contracts- Individual budgets • Focus on Outcomes and Person Centred Planning • Technical Twist • HR /Learning and Development

  3. Block contracts- Individual budgets • Delivering flexible, responsive services to people we support. • Emphasis and focus on changing the view of people we support from being passive recipients of support to being in control • Customer focus and the challenges for Thistle • The extra mile

  4. Outcomes and Person Centred Planning • Service Design • Focus on Outcomes not inputs • Collaborations and partnerships • Systems can get in the way • Challenges for Planning, Commissioning and evaluating services

  5. Technical Twist • What is Twist? • Accountability and Transparency • Challenges we faced • Where are we now? • Next steps?

  6. HR/Learning and Development • Changing the culture for staff throughout the organisation • Traditional HR and a new way of doing business? • Less reliance on paid support: a reality for Thistle staff

  7. ?

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