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At Thistle, we are dedicated to empowering individuals with disabilities and long-term health conditions to lead fulfilling lives on their own terms. Our mission emphasizes person-centered planning and individualized budgets while fostering independence and control. We strive to shift perceptions, moving from traditional block contracts to flexible, outcome-focused services. By embracing collaboration and transparency, we are committed to overcoming challenges in service delivery and transforming the experiences of those we support. Join us in this movement towards improved lives and greater autonomy.
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About Thistle Our mission... We always go the extra mile to help people with disabilities or long-term health conditions lead great lives where they are in control
Trials and Tribulations? • Moving from Block Contracts- Individual budgets • Focus on Outcomes and Person Centred Planning • Technical Twist • HR /Learning and Development
Block contracts- Individual budgets • Delivering flexible, responsive services to people we support. • Emphasis and focus on changing the view of people we support from being passive recipients of support to being in control • Customer focus and the challenges for Thistle • The extra mile
Outcomes and Person Centred Planning • Service Design • Focus on Outcomes not inputs • Collaborations and partnerships • Systems can get in the way • Challenges for Planning, Commissioning and evaluating services
Technical Twist • What is Twist? • Accountability and Transparency • Challenges we faced • Where are we now? • Next steps?
HR/Learning and Development • Changing the culture for staff throughout the organisation • Traditional HR and a new way of doing business? • Less reliance on paid support: a reality for Thistle staff