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The Inner Odyssey: a travellers perspective. Professor Bob Garvey The Coaching and Mentoring Research Unit r.garvey@shu.ac.uk. The Inner Odyssey.
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The Inner Odyssey: a travellers perspective Professor Bob Garvey The Coaching and Mentoring Research Unit r.garvey@shu.ac.uk
The Inner Odyssey ‘Try to think of what happened to you which was important and led to your sitting, sitting here in this chair, on this very day, among these people. What happened? What brought you here? You’ve got to know this. That’s the starting point……’ (K.Kieslowski, 1993:35-6)
The Inner Odyssey We are all travellers on a journey of development. There are many highs and many lows and we arrive at the beginning and nothing has changed but we understanding it all very differently. (after Daloz)
Benefits of Mentoring Mentoring is a learning and developmental relationship between two people. It depends on essential human qualities such as commitment, authenticity, trust, integrity and honesty. It involves the skills of listening, questioning, challenge and support.
The Inner Odyssey • Policy Research • National Blood and Transplant Service • Expert Patient Mentoring • Open Road • CDTV capability building
The Inner Odyssey A framework for mentoring in NHS… • Great things are happening where there is the will • Variations are important and necessary – no one best way • Training and support necessary • Voluntarism necessary • Matching process necessary • Mutuality is a common outcome • Groundrules are important
The Inner Odyssey NBSDS… • Skills focus is helpful and practical • Supported practice is important • CPD of the co-ordinators is important and helpful • Faithful to the concept in the face of change
The Inner Odyssey Expert patient mentoring… • Power inversion is challenging and interesting and can work • Determination in the face of life… • Light at the end of a tunnel… • Transformational insights and surprise
The Inner Odyssey Open Road… • It matters and it helps • Generativity • The young are our future • We can all learn from each other
The Inner Odyssey CDTV mentoring…. • Cross functional, inter-disciplinary can work • We can learn from difference and diversity • We can support each other • We can make things happen if we take control of the things we can control • Determination in the face of political change
Benefits of Mentoring • Mentee related benefits - 40% • Mentor related benefits - 33% • Organisational related benefits - 27%
Overall Benefits for Mentees • Improved performance and productivity • Career opportunity and advancement • Improved knowledge and skills • Greater confidence and well-being
Overall Benefits for Mentors • Improve performance • Greater satisfaction, loyalty and awareness • New knowledge and skills • Leadership development
Overall Benefits for the Organisation • Staff retention • Improved communication • Improved morale, motivation • Improved relationships (reduced conflict) • Improved knowledge exchange and learning
Core Conditions • Voluntarism • Training • Ongoing support • Matching • Establishing reviewable groundrules • On going review • Whose agenda? • Evaluation and monitoring
The Inner Odyssey • Mentoring promises great things for patient care, NHS performance and skills development • Mentoring needn’t cost the earth • Determination and belief in its value and importance • We can convince the cynical • Mentoring is not that hard to engage in • Value can be demonstrated • People who work in the NHS care deeply about its progress and have authentic insights