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Enterprise IT infrastructure support services Pune

Softenger is a Software development, Quality assurance and IT infrastructure support services provide in the world

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Enterprise IT infrastructure support services Pune

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  1. SOFTENGER INDIA PVT. LTD Enterprise IT Infrastructure Support & Management Services Enterprise IT Infrastructure Support | IT Remote Support | Application Development | Web Design | End-User Computing All rights reserved © Softenger

  2. System Administration & virtualization • Database Administration • Middleware Administration • Storage (SAN / NAS)Administration • Backup Recovery & Archive BURA • Tools Administration Monitoring & Tracking Softenger team of Engineers and Subject Matter Experts (SMEs) have been successful in addressing these needs of changing technology & processes. With the best practices, control & governance mechanisms embedded in service delivery framework Enterprise IT Infrastructure Support & Management Services All rights reserved © Softenger

  3. Enterprise IT Infrastructure Support & Management Services Backup Recovery & Archive BURA Server Management IT Infrastructure Support Database & Middleware support Remote Monitoring & Support All rights reserved © Softenger

  4. Softenger System Administration Services broadly covers • Basic System Administration Support Unix / Windows server environments that includes OS installations & upgrade, patch management, System monitoring, Performance Management etc. • Manage Load Balancing & High Availability (Failover) Cluster • Environments Configure & Manage Load Balancing or High Availability (Failover) Cluster environments built using Linux , Veritas, HP , IBM or MS Windows with Veritas clustering software technology. • Virtualization SupportServer provisioning, data Migration, Support. System Administration & Virtualization Services All rights reserved © Softenger

  5. Softenger Database Administration Services broadly covers • Basic Database Administration Database Schema creation & Management, Capacity planning, Performance management & Query tuning, Ensuring Database availability, Database movement & migration, Backup & Restore databases, Ensuring data security & Auditing. • Database High Availability Capabilities Support- Oracle HA Solutions: RAC, Dataguard, RMAN, Standby Database- Sybase ASE HA option- SQL Server HA Solutions: Mirroring, Log Shipping, Always On Failover Cluster Instancesor Availability Groups • Database Replication SupportMost of the large environments, replication is used for performance & fault tolerance purposes, to ensure business data availability and consistency. Database Administration Support All rights reserved © Softenger

  6. Softenger Middleware Administration Services broadly covers • Basic Middleware Administration which includes Install, configure, support, monitor, manage and maintain WebLogic, WebSphere Application Server & WebSphere Portal Server, MQ Series, Tomcat, IIS, Oracle Directory Server. • Build & deploy scripts for automation of day to day tasks. • Security management within the Application Server & Web Server environment. • System Integration & App Specific Configuration for UAT & Production environments. • Version Migrations. • Cluster Configuration to provide increased scalability and reliability. Middleware Administration Management Services All rights reserved © Softenger

  7. Storage Administration capabilities of Softenger canvas include supporting EMC, Netapp, Hitachi, IBM Tivoli Storage Technologies on • Storage installations & provisioning • Manage Host Level tasks to access Storage • Optimise Storage utilisation • Capacity planning • Migrations across Storage Technologies Storage (SAN / NAS) Administration Services All rights reserved © Softenger

  8. BURA Services by Softenger broadly covers • Design of Enterprise Backup Strategy • Implementation of Backup , Recovery and Archival products • Symantec – Net backup, Backup Exec • EMC – Networker, Avamar, Data Domain • IBM - Tivoli • HP - Data Protector (Omni Back) • Monitoring and performance optimisation of backup infrastructure • Migration of Backup Infrastructure Backup Recovery & Archival BURA All rights reserved © Softenger

  9. Softenger Tools Administration expertise broadly covers support for • ITSM Services • BMC Remedy Service Management Suite • IBM Smart Cloud Control Desk • HP Open View Products Suite • Nagios Suite of products • Work Load Automation • BMC Control-M • CA Workload Automation (Formerly CA Autosys) • IBM Tivoli Workload Scheduler Tools Administration Monitoring, Ticketing , Governance All rights reserved © Softenger

  10. Global Delivery Leadership • Mature and proven expertise in operation and transformation • Proven track record of expertise & process maturity • Tailor solution to address your pain points • Focus on improving infrastructure processes and deploying • Innovating ideas to continuously improve IT operation All rights reserved © Softenger

  11. Strong Credentials • In business since last 16 Years and client across Asia continent • 90% repeat business with existing customer • Managed IT infrastructure operation for more than 100 customers • Over the past decade including nearly 50% complex IT transformation • An ISO Certified Company All rights reserved © Softenger

  12. OUR PROMISE • “ • WE DON’T JUST IMAGINE THE FUTURE, • WE HELP YOU GET THERE • WE DON’T JUST DELIVER RAPID RESULT, • WE CREATE LONG TERM VALUE • WE DON’T JUST FOCUS ON THE DESTINATION, • WE PROMISE A GREAT JOURNEY • ” All rights reserved © Softenger

  13. SOFTENGER CLIENTS Over two decades, Softenger has been recognised as one of the go to partners by our clients when it comes to infrastructure support. We have not only diversified our service portfolio beyond infrastructure support but have also increased our geographical foot print in past few years. The value adds we have offered through our services and relationships we have built with these Clients across regions have time and again demonstrated their trust in us. Banking & Financial All rights reserved © Softenger

  14. Manufacturing / Maintenance Technology All rights reserved © Softenger

  15. SOFTENGER OFFICES TO REACH US Malaysia A-G-12A, SME Technopreneur centre 2, 2260 Jalan Usahawan 1, 63000 Cyberjaya, Selangor, Malaysia Contact Person : Mr. Gopal Email : gopal@softenger.com Phone : +603 83224557 India - Pune 2B Demech House, 814 Law College Road, Pune 411 004 Contact Person : Ms. Gauri Ghorpade Email : Gauri@softenger.com Phone : +91 20 25654714 Hong Kong Suite 605, 6/F China Insurance Group Building 141 Des Voeux Road central, Central Hong Kong Contact Person : Mr. Manoj Email :manoj@softenger.com Singapore 10 Jalan Besar, #13-08 Sim Lim Tower, Singapore 208787 Contact Person : Ms Parvathy Email :Parvathy@softenger.com Phone : +65 63923029 All rights reserved © Softenger

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