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FAE / RMA Support

FAE / RMA Support

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FAE / RMA Support

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  1. FAE RMA Product+ Quality+ Process+ FAE / RMA Support • Global Service : • WinWay has global FAE team at each territory to provide prompt on-call or on-site service for local customers. • WinWay create internal e-system for FAE service and RMA process. Multiple internal users can access the same platform to link up the issue with sources and actions. It’s efficient for data mining, traceability and status control. • We also join up field application and customer experience with internal task forces for continuous improvement. Continuous Improvement