1 / 36

Productive Work Teams

Productive Work Teams. COS 4880 Bruce Barnard. “Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has”. Margaret Meade. Roadmap. First Weekend Individual Feb 17 & 18 Second Weekend Team Mar 31 & Apr 1

audrey-hoffman
Télécharger la présentation

Productive Work Teams

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Productive Work Teams COS 4880 Bruce Barnard

  2. “Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has”. Margaret Meade

  3. Roadmap • First Weekend Individual • Feb 17 & 18 • Second Weekend Team • Mar 31 & Apr 1 • Third Weekend Environment • Apr 21 & 22

  4. Contact Information Instructor: Bruce Barnard, M.S. E-Mail: bkbarnard2@eiu.edu Phone: Phone 217 778-8470 Office Hours: By appointment

  5. An introduction to theory and practical application related to designing and effectively functioning in work teams. Course Description

  6. Course Expectations (Team) Team and Team Effectiveness Presentation (analysis, recommendations, and presentation) 50 Points SDWT Feasibility Study Presentation (analysis, recommendations, and presentation) 50 Points

  7. Course Expectations (Team) Two exams (50 points each) 100 Points Team Closure Ceremony 20 Points

  8. Course Expectations (Individual) In-class Learning Participation 135 Points (9 class periods, 15 points each) Professional Journal Article (summary and application) 75 Points

  9. Course Expectations (Individual) Reflective Journal (7 blocks of class time) 70 Points  Peer Evaluation of Team Members 100 Points Graduate Paper 200 Points

  10. Grading Undergraduates 540-600 A 480-539 B 420-479 C 360-419 D Below 360 F  Graduates 720-800 A 640-719 B 560-639 C 480-559 D Below 480 F

  11. Experiential Learning • Learn by Doing • Do by Learning

  12. Behavioral Expectations • Participate • Listen deeply and genuinely to others • Prepare • Open your mind to new ideas • Enjoy yourself • Respect your ability to grow

  13. Behavioral Expectations • Respect others • Communicate that respect • Experiment and take risks • Accept principle of equifinility • Seek questions • Honor your promises

  14. An Invitation to Deep Listening Gerard Egan, The Skilled Helper • Attending • Accurate empathy • Genuiness • Respect

  15. An Invitation to Deep Listening • SOLER • Squarely face your team member • Adopt an Open posture • Lean towards the speaker • Make Eye contact • Relax

  16. Levels • Individual • Team • Inter-Team • Environment

  17. Types of Teams • What types of teams have you worked on or seen at work

  18. Types of Teams • Task Force (temporary, assembled to investigate as specific issue or problem) • Problem Solving (same as task force) • Product Design (temporary, assembled to design a product or service) • Committee (temporary or permanent, assembled to act on some matter)

  19. Types of Teams • Work Group (permanent, a group of workers who receive direction from a leader) • Multi-Agency (temporary or permanent, representatives of multiple agencies assembled to improve coordination) • Quality Circle (a group of workers who meet to improve performance or uncover and solve problems.

  20. Types of Teams • Work Team or Self-Directed Work Team (An on-going group of workers who share a common mission who collectively manage their own affairs within pre-determined boundaries)

  21. What Makes a Group a Team? • Group exercise • Our definition of a team

  22. What Makes a Group A Team • Hughes, Ginnett & Curphy • All groups are characterized by mutual interaction and reciprocal influence. • Teams also have a strong sense of identification; • Common goals and tasks; • Task interdependence; • Specialized skills and roles.

  23. Why Teams? “Perhaps the biggest reason for the movement toward empowered work teams is the fact that teams work”. Wellins, Byham, & Wilson An effective team’s output exceeds the sum of the individual contributions. Why?

  24. Stages of Group Development • Forming Awareness • Storming Conflict • Norming Cooperation • Performing Productivity • Adjourning Separation

  25. Stages of Group Development • Polite Stage • Why we are here • Bid for power • Constructive • Team

  26. Stages of Group Development • Getting started • Going in circles • Getting on course • Full speed ahead

  27. Team Effectiveness • The Orpheus Experience • Roles are stated, agreed upon, and understood • Members invest an equal amount of time in doing real work on the team • Outcomes drive the team • Members pay attention to how they work together • The purpose and mission of the team is clear

  28. Team Effectiveness • The Orpheus Experience • Deadlines are stated and respected • Teams receive support from the organization • Teams understand their interdependence with other teams and supports other teams • Teams are accountable to the organization

  29. Team Effectiveness • Aged • Clearly stated objectives • Small successes reinforce commitment • Diverse objectives linked to a common purpose • Common goal that benefits all members • Mutually supportive • Adversity strengthens bonds • Recognize & reward real and symbolic needs

  30. Team Effectiveness • The team effectiveness model • Inputs • Individual contributions • teamwork • organizational factors (rewards, incentives)

  31. Team Effectiveness • The team effectiveness model • Process • Work hard enough • Have sufficient knowledge and skills • Have an appropriate strategy • Have constructive group dynamics

  32. Team Effectiveness • The team effectiveness model • Outputs • Goods • Services • Decisions • Quantity • Quality

  33. The Team Meeting • Teambuilding Inc. • Is this meeting necessary? • What is your goal for the meeting? • Have an agenda • Get everyone involved • Foster debate, brainstorm, be creative • Keep minutes • 2 minute evaluation, what went well, what can be improved

  34. What Hurts? • Negative body language • False participation (yessing for political gain) • Triangling • Crosstalk • Stamp Collecting • Going deep • Destructive humor

  35. What Helps? • Melinda Zetlin • Open-mindedness • Deal with the conflict • Respect each others time • Listening • Low defensiveness • Full participation • Honesty

  36. Teamwork “There has never been a greater need for mastering team learning in organizations than there is today”. Peter Senge

More Related