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Who are we?

Who are we?. We are one of the largest locally owned staffing firms with offices in Syracuse, Rochester and Buffalo* Since 2001 we have placed 1000s of staff into great positions Our Premiere Clients: UofR, RIT, RCSD, Paychex, Wegmans, UCB, Direct2Market. The Employment Store. General Office

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Who are we?

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  1. Who are we? • We are one of the largest locally owned staffing firms with offices in Syracuse, Rochester and Buffalo* • Since 2001 we have placed 1000s of staff into great positions • Our Premiere Clients: UofR, RIT, RCSD, Paychex, Wegmans, UCB, Direct2Market

  2. The Employment Store • General Office • Administrative, Book-keepers, Accounting, HR, Reception, Clerical, CSR, Data Entry, Call Center, Legal Assistants, Banking • Medical Office • Secretaries, Front Office, Billers, Transcription • Selected Trades • Culinary Arts, Custodial, Patient Transport, Parking Attendants, Distribution

  3. General Business Skills • Writing for Business • Reading for Business • Business Math • Deductive Reasoning • Customer Service Skills • Other Soft Skills • Business Web Research

  4. General Business Skills • Writing for Business • Ability to compose proper emails for business • Ability to write simple business letters and memos • Concise but accurate documentation into databases etc

  5. General Business Skills • Reading for Business • Reading and interpreting customer letters and emails • Reading manuals and policy documents • Reading web sites to gather information on topics

  6. General Business Skills • Business Math • Ability to calculate simple percentages • Ability to add and subtract with excel or other spread sheets • Ability to deductively determine if a number looks way off

  7. General Business Skills • Deductive Reasoning • Ability to connect concepts • If this is true than that should result in

  8. General Business Skills • Customer Service Skills • Written customer communications • Especially email • Spoken customer service • Command of language • Use of tone • Soft Skills

  9. General Business Skills • Other Soft Skills • Interpersonal with co-workers • Interpersonal with managers • Interpersonal with customers

  10. General Business Skills • Web Based Research • Researching competitors • Researching suppliers • Researching topics or laws • Researching contact names

  11. Software Skills • Microsoft Suite • Business Web Surfing • Book-keeping Systems • Database • Email Usage

  12. Software Skills • Knowledge of Microsoft Suite • Word: Create & save documents, some formatting, spellchecking, etc. • Excel: Create & save spreadsheets, basic formulas, basic formatting, data entry • Outlook: Writing emails, calendaring, attachments, finding info • Powerpoint and Access nice but not needed

  13. Software Skills • Advanced MS Office Skills • More proficiency with Excel • Advance formulas • Mail Merging • Access work

  14. Software Skills • Business Web Surfing • Methods of research • Picking and refining key words • Finding contact info • Business social networks?

  15. Software Skills • Email Usage • Proper email formats • Proper email grammar • How to send, receive, and save email • Attachments

  16. Software Skills • Basic Book-keeping Systems • Quickbooks • Entering Data • AP vs. AR • Running reports • Adding clients, vendors

  17. Software Skills • Database Usage • Data entry • Data sorting • Creating reports • Exporting/Importing data

  18. Job Application Process • Online Applications • Online Testing • Reference Checks • Crim, Drug, and other Screens • The Interview • How To Find Job Listings • Resume/Application Accuracy • Clean Up Contact Forms

  19. Job Application Process • Online Applications • Virtually all business are moving to online applications • Why • If given the choice what to choose • Completeness and Accuracy Count

  20. Job Application Process • Online Testing • Proveit.com or others • General Tests • Software Tests • Job/Industry Specific Testing • Personality Profiles • Paper or Practical Test

  21. Job Application Process • Reference Checks • Professional vs. Personal • Having Contact Information • Use of Teachers

  22. Job Application Process • Crim, Drug, and other Screens • Increasing Use of Screens • Accuracy and Honesty is Key • Why Credit Checks

  23. Job Application Process • The Interview • Anecdotal Info is Best • Make, Save, or Cost Argument • Practice and Improve • Mock Interviewing is Best • Memorize Resume and Application • Know Reference Info

  24. Job Application Process • How To Find Job Listings • This Is Very Important • Navigating Online Job Boards • Importance of Being Thorough • Freshness Dating • Monster.com Is Barely the Tip… • Why is Careerbuilder More Important Here?

  25. Job Application Process • Resume/Application Accuracy • Do These Documents Line Up • If Not, Why • Dates, Dates, Dates • Attestation Importance (Disclosure)

  26. Job Application Process • Contact Method Red Flags • Email Address – What Do They Say? • Voice Mail / Answering Machines • MySpace, FaceBook, Twitter, etc.

  27. General Tips For Business • Respect and Authority Issues • Personal Communication Tips • Soft Skills • Learning On The Job • Learning By Google/Wiki/Other

  28. For more information visit us at www.employmentstore.com

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