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NG9-1-1 technology & process

This document provides an overview of Next Generation 9-1-1 (NG9-1-1) technology, focusing on ESInet infrastructure and i3 functional elements that support enhanced emergency services communication. It outlines call flows, data management processes, and transitional steps leading to full deployment. Key goals from 2013 to 2016 include establishing secure facilities and improving wireless call routing capabilities. This overview can serve as a resource for public safety agencies to understand the complexities and improvements associated with NG9-1-1 services.

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NG9-1-1 technology & process

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  1. NG9-1-1technology & process 9-1-1 Association - STEPS Committee 1/3/2013

  2. Overview • Brief E9-1-1 Description • Call Flows • Data Management Processes • Detailed NG9-1-1 Description • Emergency Services IP Network • Functional Elements • Call Flow • Data Management Processes • Transitional Steps • Moving Forward

  3. Enhanced 9-1-1(Today) Pages 1-12 of 911_flow_charts.pdf

  4. Next generation 9-1-1Overview ESInet and i3 functional elements

  5. ESInet “An ESInet is a managed IP network that is used for emergency services communications, and which can be shared by all public safety agencies. It provides the IP transport infrastructure upon which independent application platforms and core functional processes can be deployed, including, but not restricted to, those necessary for providing NG9-1-1 services.” Source: NENA Master Glossary

  6. I3 Functional Element Functional elements are the applications, databases and hardware that are attached to the ESInet. These components perform the following functions: • Routing • Call Setup • Service Provider Connectivity • Security • Information Services

  7. Next generation 9-1-1(tomorrow) Pages 13-14 of 911_flow_charts.pdf

  8. Transitional Steps Call delivery

  9. Transitional steps Data management

  10. Moving forward

  11. Achievable Goals (2013-2014) • Deployment of the ESInet • Identification of secure/hardened facilities • i3 Functional Elements and/or Collocation Space • Deployment of i3 Functional Elements to support improved wireless call routing capability • ECRF with PSAP Polygons • Service provider connectivity • LNG, BCF, etc. • PSAP connectivity / policy development • LPGs & ESRP/PRF

  12. Achievable goals (2015-2016) • Full functional element deployment • ECRF/LVF – Address data not completely ready for use until 2015 • LIS & CIDB – Will require new service provider processes, vendor processes and training

  13. Questions Jason Horning jhorning@ndaco.org

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