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A Successful Multi-Generational Work Environment (From Backpacks to Briefcases)

A Successful Multi-Generational Work Environment (From Backpacks to Briefcases). Megan Martin Training/Development Coordinator University of Missouri Extension. The New Generation!. Stella Marie Bildner 12-02-2010. The Effect of Our Times.

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A Successful Multi-Generational Work Environment (From Backpacks to Briefcases)

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  1. A Successful Multi-Generational Work Environment (From Backpacks to Briefcases) Megan Martin Training/Development Coordinator University of Missouri Extension

  2. The New Generation! Stella Marie Bildner 12-02-2010

  3. The Effect of Our Times • The shared events and conditions each of us experience during our impressionable years help define the generation we grew up in.

  4. The Effect of Our Times • The generation we grow up in is just one of the influences on adult behavior. allow me to be stereotypical

  5. Why Learn About The Generations? • Changing demographics • Better understanding of colleague and client relationships • Improve communication • Promote teamwork • Bottom line

  6. Four Generations At Work • Traditionalists (Matures): born 1922-1945 • Baby Boomers: born 1946-1964 • Generation X: born 1965-1980 • Millennials(Generation Y): born 1981-2001 66 – 89 yrs old) 47 – 65 yrs old 31 – 46 yrs old 10 – 30 yrs old

  7. Four Generations At Work • Traditionalists (Matures): born 1922-1945 • Baby Boomers: born 1946-1964 • Generation X: born 1965-1980 • Millennials(Generation Y): born 1981-2001 78 million 41 million 80 million

  8. Generational Differences What the older generation says about the younger generation: • Young people want change. • Tastes and styles are different. • They don’t have much of a work ethic.

  9. Generational Differences What the younger generation says about the older generation: • The older generation doesn’t respect that things are different. • The older generation always says “When I was your age . . .” • The older generation likes to lecture too much.

  10. Generational Differences May, 1968

  11. Think about the shared events for each generation. Write down those events on the work sheet. Think of news headlines, politics, entertainment, technology, leadership, etc. Shared Events

  12. Events and Experiences Traditionalists: • Great Depression • FRD – One President • World War II • Radio • Korean War

  13. Characteristics • Hard workers • Dedication & sacrifice • Respect for rules/authority • Duty before pleasure • Honor, loyalty without questioning Traditionalists:

  14. Events and Experiences • Civil Rights Movement • Sexual Revolution/ Rock and Roll • Cold War • Space travel • Assassinations Boomers:

  15. Characteristics Boomers: • Optimism, energetic • Solved problems by changing the rules • Hierarchy at work • Personal gratification • Live to work – their sense of identity

  16. Events and Experiences Xers: • Watergate • Women’s Liberation/Latch Key kids • Energy Crisis • Space Shuttle Challenger explodes • PCs and technology

  17. Characteristics Xers: • Accept Diversity • Techno literacy • Fun and informality • Self-reliant/independent • Pragmatic/practical • Good problem solvers

  18. Events and Experiences Millenials: • Oklahoma City bombing • Columbine School shootings • 9/11 • Child focused world • Clinton / Lewinsky • Technology Explosion

  19. Characteristics Millenials: • Respect Diversity • Techno embracing • Confident/Sense of entitlement • Volunteering/civic minded • Live in the immediacy of the moment • Good problem solvers if they are given choices

  20. Values in the Workplace • Traditionalists: Years of service, hard work, tradition, following rules, loyalty, respect authority • Baby Boomers: Training, working long hours, moving up based on seniority, teams, involvement • Generation X: Work smarter not longer, pro-active approach to their career, need to see the reason for the task, value time off, give them structure, they will provide you feedback • Millenials: Hard workers but like to have fun, comfortable with mistakes, work with the community, willing to take on projects, like immediate and often feedback

  21. Core Values Traditionalists: respect for authority Boomers: teams, involvement Gen Xers: skepticism, fun, informality Millennials: realism, confidence, extreme fun, social

  22. Colliding Issues GenXsupervising Millenials Very independent Very dependent Millenialssupervising Boomers Not automatically respectful Automatically respectful Boomers supervising Xers and Millenials Workaholic Work/Life Balance Xers & Millenialssupervising Traditionalists and Boomer Tech savvy Not so much tech savvy Other issues?

  23. A Successful Workplace Environment How did the workplace look when you began your job at your youngest years, compared with how it looks now?

  24. Successful Work Place Environment What does a successful work environment look like?

  25. Successful Work Place Environment What does a successful work environment look like? • Optimistic and clear leadership • Teamwork • Engaged and contributing employees • Work that challenges and fulfills • Work that meets a need • Clear expectations • Happy/content employees • Secure in budget/future • Fun and fulfilling work relationships – co-workers and supervisors • Continuing Professional Development

  26. Core Values Successful Work Place Environment Traditionalists: Respect for authority Boomers: Teams, involvement Gen Xers: skepticism, fun, informality Millennials: realism, confidence, extreme fun, social

  27. Successful Work Place Environment Respect for authority Teams, involvement What are the plusses of each generation that we should be taking advantage of? Skepticism, fun, informality Realism, confidence, extreme fun, social

  28. A Successful Workplace Environment What is changing on the workplace horizon?

  29. A Successful Workplace Environment What is changing on the workplace horizon?

  30. A Successful Workplace Environment What steps are needed in order to ensure we have a successful multi-generational environment?

  31. What Is Needed for Success in the Multi-Generational Workplace? Accept and embrace all generations—Leverage all as a source of great potential (instead of a cause for tension) Change your way of thinking – respect old way/ embrace new way Invest in the right technology Develop engaging training Create new roles

  32. Thank You!

  33. References • Zemke, Ron; Raines, Claire and Flipczak, Bob. Generations at Work: Managing the clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. New York. AMACOM, 2000. • Lancaster C., Lynne, Stillman, David. When Generations Collide. Harper Collins, 2002 • Center for Generational Studies • Office of Institutional Equity, Duke University • Nemiro, Jill; Beyerlin, Michael; Bradley, Lori; Generational Differences in Virtual Teams. Jossey-Bass 2008

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