BRIEFING TO THE PORTFOLIO COMMITTEE STRATEGIC PLAN AND

BRIEFING TO THE PORTFOLIO COMMITTEE STRATEGIC PLAN AND ANNUAL PERFORMANCE PLAN 2015/16 – 2019/20 23 APRIL 2015

DELEGATION COUNCIL MEMBERS: • Prof. FikileMazibuko : Chairperson of Council • Major Gen: Cynthia Phillison : Council Member • Adv. Nontokozo Mthembu : Council Member • Mr Benjamin Ntuli : Council Member MANAGEMENT TEAM • Mr Manabela(Sam) Chauke : Director • Adv. Philani Mthethwa : Deputy Director Law Enforcement • Mr Raymond Kevan : Deputy Director Finance and Admin • Ms Mpho Mofikoe : Deputy Director Communication and Training • Ms Zanele Mthembu : Corporate Secretary

PRESENTATION OVERVIEW PART A: STRATEGIC OVERVIEW • Our Mandate • Strategic Priorities • Strategic Objectives • Strategic Outcome Oriented Goals • PART B: PROGRESS AND GAINS • Key Achievements • PART C: PREDETERMINED STRATEGIC OBJECTIVES • Programme 1: Administration • Programme 2: Law Enforcement • Programme 3: Communications, Registration (CRM) and Training • PART D: MEDIUM TERM BUDGET • Revenue Budget • Expenditure Budget • Economic Classification of Budget

STRATEGIC OVERVIEW Tittle Goes here…

STRATEGIC PLAN REVIEW PROCESS The strategic mandate of PSiRA originates from the Act and the regulations issued in terms of the Act. • The Authority developed its 5-year Strategic Plan covering the period 2015/16 - 2019/20 in accordance with National Treasury guidelines. • The various KPIs set in the Strategic Plan took into consideration the National Development Plan and other key policies and regulations critical to the fulfilment of the Authority’s mandate.

LEGISLATIVE MANDATE The primary objectives of PSiRA are to regulate the private security industry and to exercise effective control over the practice of the occupation of security service provider in the public and national interest and in the interest of the private security industry itself. SUMMARY OF THE MANDATE: • Promote a legitimate Industry subject to the Constitution and other laws of the Country; • Ensure the Industry act in public and national interest; • Determine and enforce minimum occupational conduct by service providers; • Ensure transparent, fair, objective and timeous registration process; • Ensure compliance through active monitoring and investigation of service providers; and • Promote services that responds to the need of users and of the community,

STRATEGIC GOALS The results of the situation analysis conducted necessitated the retention of all of the planned strategic overview of the five-years to 2020. The achievement of the following goals remains relevant: • Excellent service delivery (effective regulation); • Effective financial management; • Industry stewardship, stakeholder and customer relationship management; • Enabling environment with competent and skilled workforce; and • Efficient and effective processes and systems.

INTEGRATED APPROACH TO IMPROVE SERVICE DELIVERY • Annual review of the Law Enforcement strategy to intensify our incompliance programmes. • Integrated approach in undertaking joint operations with SAPS and other law enforcement agencies to focus on sectors such as: • Retail; • Residential; • Hospitality; • Health and recreational sectors to mention a few.

INTEGRATED STAKEHOLDER AWARENESS APPROACH Awareness on the role of PSiRA • We have segmented our target market and have developed clearly defined awareness programmes and messages for each segment. • The Authority is using an integrated approach to create awareness about the role of PSiRA and this includes: • Compliance Forums • Radio interviews • Advertorials • Industry Circulars • Information brochures in relations to Registrations, Training and Law Enforcements • Promotional items • Trade Exhibitions • Community outreach programmes • Consumer education workshops • Capacity Building Workshops • Social media platforms

STRATEGIC OBJECTIVES The Authority has identified the following strategic objectives: • Ensure good governance and a sound financial control environment; • Ensure that PSiRA has in place effective and reliable IT Systems; • To ensure that PSiRA has a competent, ethical and skilled workforce; • To ensure effective regulation in the security industry; • Enforce minimum standards of occupational conduct in respect of security service providers; • Promote awareness amongst the public and the private security industry on the functions and role of PSIRA in the industry;

STRATEGIC OBJECTIVES (….cont’d) • Promote the protection and enforcement of the rights of Security Officers and other employees in the Private Security Industry; • Promote the interest of the consumers of private security service; • To ensure that the registration process is transparent and timeous; • Promote high standards in the training of security service providers and prospective security service providers (SSP); and • Ensure that PSiRA is a centre of excellence in private security research.

STRATEGIC OUTCOME ORIENTED GOALS The goals continue to be guided by our three programs, namely, Administration, Law Enforcementand Communications, Registrations (CRM) and Training.

OUTCOME PER PROGRAMME Outcome 1: Effective Revenue Management Outcome 2: Sustainable Funding Model Outcome 3: Compliance to Corporate governance and IT standards Outcome 4: Efficient and secure IT systems Outcome 5: Competent and performing workforce Outcome 6 : Increased monitoring and investigation of security service providers to ensure compliance with existing legislation Outcome 7: Increased compliance to minimum standards of occupational conduct of SSP’s Outcome 8: Ensure that all firearms licenced to SSP are accounted for Outcome 9: Increased compliance to minimum professional standards in the training of SSP‘s Outcome 10: Effective and Efficient Registration Process Outcome 11: Improve the integrity of PSiRA registration certificates Outcome 12:Increased protection and enforcement of Private Security Industry Personnel Rights Outcome 13: Increased awareness on the functions and role of PSIRA and the industry Outcome 14 : Increased efficiency of resolving consumer complaints Outcome 15: Research to strengthen core business and support external initiatives)

KEY ACHIEVEMENTS Tittle Goes here…

KEY ACHIEVEMENTS • Access to Service Deliver: • Taking service delivery initiatives to remote areas and other provinces where we don’t have regional presence by setting-up temporary operations (i.e Bloemfontein – Free State, George – Western Cape) • Improved Operational Efficiencies: • Improved registration turnaround times through the process individual applications within 20 day and business applications within 15 days. • Improved industry regulation: • More than 3000 businesses registration were withdrawn for various contraventions.

KEY ACHIEVEMENTS • Improved Industry Training: • More capacity building workshops were conducted with the objective of improving compliance and expediting the implementation of the formulation/establishment of minimum entry qualifications for the industry. • Effective Law Enforcement Strategy and Stakeholder Awareness Initiatives: • The number of active (employed) individual Security Officers has increased from 487 058 to 516 000 during the 2014/15 financial year.

PREDETERMINED OBJECTIVES STRATEGIC AND ANNUAL PERFORMANCE PLAN Tittle Goes here…

PROGRAMME 1 ADMINISTRATION Deputy Director: Mr Raymond Kevan Tittle Goes here…

PROGRAMME 1 - OVERVIEW • There are three sub- programmes: • Sub-Programme: Finance and Administration • Sub-Programme: Business Information Technology • Sub-Programme: Human Capital

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME: FINANCE AND ADMINISTRATION 2015 – 2018 STRATEGIC OBJECTIVE ANNUAL TARGETS

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME: FINANCE AND ADMINISTRATION2015 – 2016 QUARTERLY TARGETS (APP)

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME: FINANCE AND ADMINISTRATION2015– 2016 QUARTERLY TARGETS (APP)

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME 2: BUSINESS INFORMATION SYSTEMS 2015 – 2018 STRATEGIC OBJECTIVE ANNUAL TARGETS

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME 2: BUSINESS INFORMATION SYSTEMS 2015 – 2016 QUARTERLY TARGETS (APP)

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME 3: HUMAN CAPITAL 2015 – 2018 STRATEGIC OBJECTIVE ANNUAL TARGETS

PROGRAMME 1: ADMINISTRATION SUB-PROGRAMME 2: HUMAN CAPITAL 2015 – 2016 QUARTERLY TARGETS (APP)

PROGRAMME 2 LAW ENFORCEMENT Deputy Director: Adv. Philani Mthethwa Tittle Goes here…

PROGRAMME 2 - OVERVIEW • There are three sub- programmes: • Sub-Programmes: Enforcement • Sub-Programmes: Compliance • Sub-Programmes: Legal Services and Prosecution

PROGRAMME 2: LAW ENFORCEMENT PROGRAMME 2: LAW ENFORCEMENT 2015 – 2018 STRATEGIC OBJECTIVE ANNUAL TARGETS

PROGRAMME 2: LAW ENFORCEMENT PROGRAMME 2: LAW ENFORCEMENT 2015 – 2016 QUARTERLY TARGETS (APP)

PROGRAMME 2: LAW ENFORCEMENT PROGRAMME 2: LAW ENFORCEMENT 2015– 2016 QUARTERLY TARGETS (APP)

PROGRAMME 3 COMMUNICATIONS, REGISTRATION & TRAINING Deputy Director: Ms. Mpho Mofikoe Tittle Goes here…

PROGRAMME 3 - OVERVIEW • There are four sub-programmes within this programme: • Sub-Programme: Communications and Stakeholder Management • Sub-Programme: Industry Registration (CRM) • Sub-Programme: Industry Training • Sub-Programme: Industry Research and Development

PROGRAMME 3: COMMUNICATIONS, CRM & TRAINING SUB PROGRAMME 1: COMMUNICATIONS AND STAKEHOLDER MANAGEMENT 2015– 2018 STRATEGIC OBJECTIVE ANNUAL TARGETS

PROGRAMME 3: COMMUNICATIONS, CRM & TRAINING SUB PROGRAMME 1: COMMUNICATIONS AND STAKEHOLDER MANAGEMENT 2015 – 2018 STRATEGIC OBJECTIVE ANNUAL TARGETS

PROGRAMME 3: COMMUNICATIONS, CRM & TRAINING SUB PROGRAMME 1: COMMUNICATIONS AND STAKEHOLDER MANAGEMENT 2015 – 2016 QUARTERLY TARGETS (APP)

BRIEFING TO THE PORTFOLIO COMMITTEE STRATEGIC PLAN AND