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Biometrics for Workforce Management

A biometric-based time and attendance system seems a viable solution as they are extremely reliable, secure and provide a high level of identification accuracy. It provides real-time auditable attendance data and can be implemented in workforce of all shapes and sizes. Biometrics is the only effective means of eliminating the issue of time theft as it directly links the individual to his or her personal attendance record.

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Biometrics for Workforce Management

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  1. BIOMETRICS FOR WORKFORCE MANAGEMENT ATTENDANCE, PAYROLL & HUMAN RESOURCE BAYOMETRIC MARCH 10, 2017 Written & Compiled By Danny Thakkar CEO & Co-Founder

  2. Losses due to time thefts average 2.2% of the gross payroll and account for a large chunk of employee related costs. ” NUCLEUS RESEARCH Leading Source for Case-based Technology Research

  3. BIOMETRICS FOR WORKFORCE MANAGEMENT INTRODUCTION A biometric-based time and attendance system seems a viable solution as they are extremely reliable, secure and provide a high level of identification accuracy. It provides real-time auditable attendance data and can be implemented in workforce of all shapes and sizes. Biometrics is the only effective means of eliminating the issue of time theft as it directly links the individual to his or her personal attendance record. Employee time theft is a major cause of concern for U.S. companies and costing them around $400 billion annually in lost employee productivity. A study by the American Payroll Association (APA) revealed that around 75% of U.S. businesses are affected by time theft and 43% of employees admitted to committing time theft. These numbers are staggering enough to demonstrate that an efficient system for managing workforce is crucial to business profitability and efficiency. The critical success factor for such a system is that it should be able to address the key factor affecting performance i.e. time theft. FACTORS THAT ARE DRIVING BUSINESSES TO ADOPT BIOMETRICS IN WORKFORCE MANAGEMENT SYSTEMS According to Nucleus Research, losses due to time thefts average 2.2% of the gross payroll and account for a large chunk of employee related costs. So, what exactly is employee time theft? It occurs when an employee gets paid for the time that they have not actually worked. Time theft happens when employees inaccurately record their work time or when they get someone else to clock them in the time and attendance management system. This practice of one employee clocking time in or out for another employee is known as buddy punching and is one of the significant causes of time theft. Thus businesses are constantly looking for workforce management solutions that can address the issue of time theft. Biometrics is one such solution which is considered highly reliable and accurate due to its inherent characteristic of identifying individuals based on their physiological or behavioural traits. These traits are unique to the individual and help to Bayometric sales@bayometric.co.uk 1743 Park Avenue t. 877.917.3287 (USA) San Jose, CA, 95126 t. 408.940.3955 (INT)

  4. BIOMETRICS FOR WORKFORCE MANAGEMENT identify him/her from the entire global population. Some popular biometric modalities that can be used in workforce management systems are fingerprint, finger vein, palm vein etc. lost or forgotten and swipe cards easily transferred between employees leading to buddy punching and decreased employee productivity. Again company resources need to be spent in replacing lost or stolen cards and resetting forgotten passwords. This goes to prove that traditional workforce management systems prove inefficient in today’s highly competitive business environment. Biometric time and attendance management systems that require a fingerprint for authentication provides irrefutable attendance records to business owners. Biometric systems effortlessly authenticate an individual based on who they are (i.e. fingerprint) as opposed to what they know (i.e. password) or what they have (i.e. swipe card). Fingerprints are unique to each individual and cannot be shared like passwords or cards. Even identical twins have different sets of fingerprints. Fingerprints are extremely difficult to duplicate under normal conditions and hence one employee cannot punch in for an absent or late co-worker. Image 1: A fingerprint based access control unit Of all these modalities, fingerprint recognition is widely employed due to its ease of use, familiarity and affordability. Integrating biometrics in workforce management systems will eliminate the issue of time theft and increase the accuracy and security of time and attendance management systems. Companies employing biometric identification systems will benefit significantly in terms of greater employee accountability and increased productivity that will ultimately boost business profits. A biometric fingerprint identification system directly links the employee to his personal records and ensures that only the authorised individual can access the record. It protects personal information by eliminating swipe cards and privately identifying the employee’s clock-in and clock-out time. Thus a biometric system can help overcome the limitations of traditional workforce management systems and provide tangible benefits to business owners by consistently providing accurate, reliable and auditable employee data. Traditional time tracking systems such as paper based systems, swipe cards, passwords or PINs that were used to clock in and out of attendance systems and access company networks have now become obsolete. For paper based systems, a lot of resources had to be expended in manual reconciliation of attendance records and re-entering the data in payroll system. Passwords or PINs are often Bayometric sales@bayometric.co.uk 1743 Park Avenue t. 877.917.3287 (USA) San Jose, CA, 95126 t. 408.940.3955 (INT)

  5. BIOMETRICS FOR WORKFORCE MANAGEMENT HOW DOES FINGERPRINT RECOGNITION WORK? For fingerprint recognition to work, employees need to be enrolled into the biometric system. In the enrollment process, the fingerprints of employees are scanned and only the specific characteristics of the fingerprint are filtered and stored as a digital template. These specific characteristics determine the uniqueness of each fingerprint. The actual image of the fingerprint is never stored and it is impossible to reproduce the original fingerprint from the digital template. Hence fingerprint recognition is secure and highly reliable method of authenticating individuals. depend on lost passwords or forgotten access cards, rather a more reliable identification factor such as fingerprint which is part of the employee himself. Business owners can now save on the costs associated with lost cards or buddy punching. Biometrics is not some futuristic solution. The technological advancements in biometrics have promoted the widespread use of biometric devices and the cost of biometrics has also fallen significantly over the last few years. Fingerprint recognition is now an affordable and accessible solution for workforce management systems. Let us look at some of the benefits that can be achieved by implementing biometric fingerprint recognition in workforce management systems. When employees arrive at the workplace, they can effortlessly check-in with a simple scan of their fingerprint. The scanned fingerprint is matched with the existing fingerprint templates and on a positive match the employee successfully clocks into the system. The whole scanning and matching process can be completed in less than a few seconds which makes fingerprint recognition an extremely fast process. For companies with extremely large workforce, fingerprint recognition can help in significant time saving where a large number of employees need to check into work. Fingerprint scanners require very little maintenance and can be very easily cleaned with a simple wipe over. Increases operational efficiency and accuracy: Things such as forgetting of access cards or passwords lead to time delays and are hindrances in increasing employee productivity. The employee has to wait while the manager provides an override for a forgotten swipe card or the IT help desk person resets the password. Such delays add up and decreases efficiency. A biometric time and attendance system does away with the need of passwords or access cards and decreases staffing overhead. It captures real-time and auditable attendance data which the payroll department can use for efficiently managing operations. Biometric clocks work great in the case of hourly employees too as it ensures that the employees get paid for the actual hours that they have worked. WHAT ARE THE BENEFITS OF INTEGRATING BIOMETRIC TECHNOLOGY IN WORKFORCE MANAGEMENT SYSTEMS? Deploying biometric fingerprint recognition in workforce management systems can have manifold benefits. Businesses no longer have to Bayometric sales@bayometric.co.uk 1743 Park Avenue t. 877.917.3287 (USA) San Jose, CA, 95126 t. 408.940.3955 (INT)

  6. BIOMETRICS FOR WORKFORCE MANAGEMENT A manual payroll process is time consuming, tedious and prone to errors. Attendance data collected with the help of biometric attendance systems are automated and highly reliable. This data can be extracted and sent directly to payroll processing which not only saves a lot of time but also boosts the operational efficiency of payroll processing by providing timely and error free attendance data. It helps to eliminate the payroll and other administrative costs that are incurred due to the errors made in manual payroll calculation. the administrative costs and inaccuracies of traditional time and attendance management systems. Thus a higher ROI can be achieved by integrating biometric fingerprint recognition in workforce management systems. It provides greater security and convenience as compared to traditional attendance management systems. Security concerns regarding shared passwords or lost access cards do not exist with a fingerprint enabled workforce management systems. Employees also find it highly convenient as they no longer need to remember any complex passwords or carry their ID cards. They now get authenticated based on their fingerprint. Eliminates time theft and increases accountability: The most evident benefits of a biometric workforce management system are the elimination of time theft and buddy punching. Fingerprint recognition makes it impossible to defraud the biometric workforce management system. Fingerprints are inherent to an individual thereby implying that only the employee can punch in or out of the system. Thus it reduces the possibility of intentional or unintentional human error more than any other traditional attendance tracking methods. Since biometric systems are able to provide a concrete audit trail of employees, it helps to increase the accountability of employees as well as encourages them to act ethically. Biometric workforce management systems provide non-repudiated and concrete audit trail of all employee transactions thereby ensuring regulatory compliance and increased savings by avoiding the fees on any legal actions or penalty. INTEGRATING BIOMETRIC FINGERPRINT RECOGNITION IN WORKFORCE MANAGEMENT SYSTEMS With Touch N Go, integrating and maintaining fingerprint technology in workforce management systems is simple. It is very easy to implement as there is no learning curve for developers. The unique nature of the integration methodology of Touch N Go allows fingerprint integration instantly into existing management systems within few minutes and with no prior experience. It is an expandable biometric solution and allows for seamless integration with workforce management systems. Boosts return on investment (ROI) by loss prevention: The organizational costs that companies have to bear due to buddy punching and time theft are enormous and in millions of dollars. A biometrics enabled attendance system completely eliminates time thefts and buddy punching and thus justifies the investment on such a system. It also eliminates Bayometric sales@bayometric.co.uk 1743 Park Avenue t. 877.917.3287 (USA) San Jose, CA, 95126 t. 408.940.3955 (INT)

  7. BIOMETRICS FOR WORKFORCE MANAGEMENT With Touch N Go biometric solution, the integration of fingerprint recognition into existing workforce management systems does not take months or hours but can be accomplished with just four lines of code. It is developer friendly, affordable and provides a best fit solution for systems such as workforce management that require high levels of security and accuracy in identifying employees. The user interface is pre-developed and ready to use and hence developers do not need to spend any time on this component. duplication checks. These features ensure that only the best quality fingerprints are enrolled and no duplicate fingerprints get enrolled reducing the false acceptance and rejection rates. This makes it a biometric solution with high performance. CONCLUSION We have discussed the integration of biometric technology in workforce management systems and its advantages. Businesses can benefit greatly in terms of improved productivity, higher ROI, ease-of-use and greater employee accountability. Image 2: The integration is super-fast. With just 3 lines of code. Touch N Go is flexible and has support for multiple programming languages with inbuilt applications and sample source codes. It has a very high level of security and all client server communication are encoded and encrypted. It is a high performing solution with support for all leading fingerprint scanners. It has inbuilt features such as smart enrollment and Bayometric sales@bayometric.co.uk 1743 Park Avenue t. 877.917.3287 (USA) San Jose, CA, 95126 t. 408.940.3955 (INT)

  8. BIOMETRICS FOR WORKFORCE MANAGEMENT AUTHOR DANNY THAKKAR CEO & Co-Founder Danny Thakkar is the CEO and Co-Founder of Bayometric, one of the leading biometric solution providers in the world. He has been in the Biometric Industry for 10+ years and has extensive experience across public and private sector verticals. Currently, he is chief evangelist for Touch N Go. Bayometric sales@bayometric.co.uk 1743 Park Avenue t. 877.917.3287 (USA) San Jose, CA, 95126 t. 408.940.3955 (INT)

  9. COPYRIGHT Copyright © 2017 Bayometric LLC. All rights reserved. This white paper was written, designed, and created by Bayometric. Information contained in this whitepaper is the copyright of Bayometric. This document and translations of it may be copied and furnished to others, and derivative works that comment on or otherwise explain it or assist in its implementation may be prepared, copied, published, and distributed, in whole or in part, without restriction of any kind, provided that the above copyright notice and this section are included on all such copies and derivative works. However, this document itself may not be modified in any way, including by removing the copyright notice or references to Bayometric LLC, without the permission of the copyright owners. This document and the information contained herein is provided on an "AS IS" basis and Bayometric LLC disclaims all warranties, express or implied, including but not limited to any warranty that the use of the information herein will not infringe any ownership rights or any implied warranties of merchantability or fitness for a particular purpose. REFERENCES 1. Biometrics: High-value Workforce Management - Acuity Market Intelligence 2. What is Buddy Punching And How Do You Stop It? - FingerCheck 3. How Software Can Reduce Payroll Losses IndustryView | 2015 4. Employee Time Theft Facts & Stats - EPAY Systems 5. The rise of biometrics in Workforce Management - Labour Solutions Australia 6. The advantages of integrating biometrics with workforce management solutions - Biometric Update

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