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An Inside Look at My Internship Experience at Bookt.com

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During my 10-week internship at Bookt.com, a cloud-based vacation rental platform, I gained hands-on experience in data management and client communications. I worked closely with the CTO, Ben Strum, to streamline the data uploading process using Excel macros and fostered relationships with clients through effective communication. I learned to navigate Instamanager and contributed to creating Instasites for property listings. This experience honed my technical skills and enhanced my professional development, preparing me for future endeavors in the tech industry.

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An Inside Look at My Internship Experience at Bookt.com

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Presentation Transcript

  1. Bookt Internship Michael Houck

  2. What is Bookt.com? Vacation rentals Founded 2007 Cloud based Small team TripAdvisor, FlipKey, RentalGuardian, HomeAway Ambitious plans for growth Help property owners organize and communicate

  3. Initial Contact Ben Strum, CTO Friend of a friend of the family Interview lunch

  4. Hours Worked / Schedule 10 weeks (one set aside for spring break) Monday 9-5, Wednesday 9-2, Friday 9-5 21 per week 189 total

  5. Goals of the Internship Become familiar with Instamanager Simplify data uploading process via VBA macros Ease workload for Ben & David Respond to client questions/concerns Develop relationship with ExtremeScrape.com

  6. What is Instamanager? Cloud based Data input / storage Organization (i.e. calendar, etc.) Creates Instasites

  7. Instamanager Training First, videos Sitting in with Mario Online training Worldwide Full circle at end of internship

  8. Using Instamanager Ways to import data Ways to display data Creating an Instasite Searchable qualities (properties, amenities, etc.) Importing problems / solutions

  9. Conference Calls Monday  Goals Friday  Weekly wrap-up Increased presence over time In charge of all imports

  10. Working with Clients Desk.com Sorting inquiries and “bumping up” Answering phones Building rapport

  11. Partnering with ExtremeScrape.com Data scraping company Potential for new business with targeted companies Making an impression

  12. ExtremeScrape.com (cont.) Establish connection with Josh Communicate data format needed Understand ExtremeScrape’s interfaces Create Instasites for targeted potential clients

  13. Visual Basic / Excel Work The data format problem 4main data suppliers Discussions with Rob

  14. Visual Basic / Excel Work (cont.) Background in VBA Creating macros for Excel Working with Bobby Experience + new skill

  15. Bookt’s Future Mobile app The “$1 switch” The right partners Global “dominance” Expansion just during few months

  16. What I Learned “Hard” skills (data importing, macros, etc.) Leadership skills Professional dealings with clients Office decorum / fostering a positive environment

  17. Concluding Thoughts Planning for the future My own company? Don’t need to be in Silicon Valley Questions?

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