110 likes | 240 Vues
Life of an IPL Question. The typical process from birth to death. 1. Question is born in patron’s mind. 1. Question is born in patron’s mind. 2. Seeks answer – uses IPL’s Ask a Question Service. 1. Question is born in patron’s mind. 2.
E N D
Life of an IPL Question The typical process from birth to death
1. Question is born in patron’s mind 2. Seeks answer – uses IPL’s Ask a Question Service
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question 4. Question is successfully received
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question 4. Question is successfully received 5. Question is fully assessed 5. Question is fully assessed (in Incoming Category)
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question 4. Question is successfully received 5. Question is fully assessed 5. Question is fully assessed (in Incoming Category) 6. Question is sent to appropriate TBA Category
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question 4. Question is successfully received 5. Question is in Incoming category 5. Question is fully assessed (in Incoming Category) 7. Students and Reference Volunteers claim a question 6. Question is fully assessed 6. Question is sent to appropriate TBA Category
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question 4. Question is successfully received 8. The response are carefully prepared and sent to patron 5. Question is in Incoming category 5. Question is fully assessed (in Incoming Category) 7. Students and Reference Volunteers claim a question 7. Question is sent to TBA category 6. Question is fully assessed 6. Question is sent to appropriate TBA Category
1. Question is born in patron’s mind 2. 2. Seeks answer – uses IPL’s Ask a Question Service 3. Patron submits question 9. The response is set to “Answered” 4. Question is successfully received 8. The response are carefully prepared and sent to patron 5. Question is in Incoming category 5. Question is fully assessed (in Incoming Category) 7. Students and Reference Volunteers claim a question 7. Question is sent to TBA category 6. Question is fully assessed 6. Question is sent to appropriate TBA Category
1. Question is born in patron’s mind 2. Seeks answer – uses IPL’s Ask a Question Service 10. Last rites of question ( final review and inactivation) 3. Patron submits question 9. The response is set to “Answered” 4. Question is successfully received 8. The response are carefully prepared and sent to patron 5. Question is fully assessed (in Incoming Category) 7. Students and Reference Volunteers claim a question 6. Question is sent to appropriate TBA Category