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Department of

DEPARTMENT OF CORRECTIONAL SERVICES. Department of. Correctional. Services. DEPARTMENT OF CORRECTIONAL SERVICES. OUTSOURCING OF NUTRITIONAL SERVICES: DEPARTMENT OF CORRECTIONAL SERVICES. SCOPE OF PRESENTATION. PROBLEM STATEMENT CONTRIBUTORY FACTORS POLICY STATEMENT THE CONTRACT

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Department of

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  1. DEPARTMENT OF CORRECTIONAL SERVICES Department of Correctional Services

  2. DEPARTMENT OF CORRECTIONAL SERVICES OUTSOURCING OF NUTRITIONAL SERVICES: DEPARTMENT OF CORRECTIONAL SERVICES.

  3. SCOPE OF PRESENTATION • PROBLEM STATEMENT • CONTRIBUTORY FACTORS • POLICY STATEMENT • THE CONTRACT • OBJECTIVES OF THE CONTRACT • OBLIGATIONS OF THE CATERER • OBLIGATIONS OF THE DEPARTMENT

  4. 1. PROBLEM STATEMENT The shortage of manpower and overcrowding of prisons put a lot of strian,not only on the members but also on the facilities where kitchens had to provide meals for large crowds. This also affected the number of dining halls that had to be shared amongst the large number of different categories of inmates. The situation was further aggravated due to old structures where large numbers of inmates had to be served from one kitchen.

  5. 1. PROBLEM STATEMENT • The implementation was also hampered by the fact that staff didn’t see the link between unit management and the three meals a day system. • Par3.2 of Resolution 4/2002 was interpreted by some managers not to continue with the implementation. A perception was also created that additional staff will be provided to assist with the implementation.

  6. 1. PROBLEM STATEMENT • Some Correctional Centres accommodate more than one category of offender which necessitates the staff to cater for all their specific needs. • The kitchens currently do not meet the requirements as set out in the Occupational Health and Safety Act. • Food which was prepared in balk can not be distributed to the various dining areas in bulk food containers that comply with the minimum health standards.

  7. 2. CONTRIBUTORY FACTORS • Kitchens are most often in a poor state of repair, no structured dedicated maintenance team is in place. • The current kitchens do not comply with health regulations. • Staff are not properly trained and staff training programmes specific to a catering environment are not in place. • Kitchens are not adequately staffed.

  8. 2. CONTRIBUTORY FACTORS • Inmates are used to perform certain functions in the kitchens and dining halls and they are not properly trained. • Staff and inmates are not regularly tested medically, in accordance with legislation and prescribed health legislation. • There are no mechanisms to monitor proper portion control, to ensure they receive correct measures. • Raw materials are not available on a regular basis, and fluctuate.

  9. 2. CONTRIBUTORY FACTORS • There is a large variance between the quality of raw materials specified and actually delivered. • When a supplier to whom a tender is awarded cannot supply critical raw materials, it has to be sourced at higher prices elsewhere or taken off the menu which leads to dietary fluctuations. • Due to overcrowding control on hygiene, cost and quality is difficult. • Due to dietary fluctuation offenders resort to special diets which are more costly.

  10. 2. CONTRIBUTORY FACTORS • Large numbers of different needs which must be catered for, e.g. Halaal, vegetarian and therapeutic diets. • Special dietary requirements are catered for but not strictly in terms of prescribed religious practices. • No proper control measures are in place to prevent theft and maladministration.

  11. 3. POLICY STATEMENT • Three nutritionally balanced and adequate meals of a sufficient variety of food items must be served. • Section 8(5)of the Correctional Services Act, Act 111 of 1998 stipulates. • Food to be served at intervals of not less than four and a half hours and not more than 14 hours between evening meal and breakfast.

  12. 4. THE CONTRACT • Outsourcing of catering services in certain Management Areas to specialist caterers. • Monitoring and controlling of contract by DCS Project Officer at each Management Area.

  13. 5. OBJECTIVES OF CONTRACT. • Serving of three meals per day to inmates. • Training of staff and inmates. • Serving of meals must not interfere or hamper development and care programmes. • Provision of take-away meals.

  14. 5. OBJECTIVES OF CONTRACT. • Improve palatability of food. • Adhere to Health Regulations. • Upgrading of kitchens. • Maintenance of kitchens and equipment.

  15. 6. OBLIGATIONS OF THE CATERER • Catering related services. • Serving of meals within specified timeframes. • b) Accounting. • Appoint Project Officer. • Proper record keeping. • Claim monthly payments for meals actually served.

  16. 6. OBLIGATIONS OF THE CATERER b) Accounting. Credit for produce supplied by DCS. Monitor all meals actually served. Monitor all produce supplied by DCS. Manage compliance with contract.

  17. 6. OBLIGATIONS OF THE CATERER c) Provision of staff. Provide sufficient catering staff in accordance with contract. Provide qualified trainer per Management Area. Adhere to all applicable legislation, e.g. Labour Relations Act and Wage Act.

  18. 6. OBLIGATIONS OF THE CATERER d) Management. Provision of management services. Manage pre-implementation planning, implementation and ongoing management of the contract. Provide quarterly reports verified by external quality and hygiene auditor. Provide all contractual accounting services. Manage and control of premises, equipment, furniture and utensils.

  19. 6. OBLIGATIONS OF THE CATERER e) Purchase and supply of foodstuffs. DCS to honor existing contracts until expiry – Caterer will give credit at bid price tariffs for such foodstuffs. Caterer acquire all ingredients, foodstuffs (of the quality set out in contract), raw materials and other materials against its own account. Caterer will purchase from DCS all foodstuffs and commodities of equitable quality and grading that are produced by DCS at market related prices.

  20. 6. OBLIGATIONS OF THE CATERER f) Kitchen facilities and equipment. Caterer shall have full access to all kitchens, dining areas, stores and refrigeration. DCS provides all existing premises, furniture, fixtures and equipment, together with all cooking utensils. All additional equipment (as bided for) is for the account of the Caterer. (becomes DCS property)

  21. 6. OBLIGATIONS OF THE CATERER f) Kitchen facilities and equipment. From commencement of contract, the Caterer is responsible for maintenance of all kitchen equipment, cold rooms, etc. Provide temporary kitchens. Replace catering utensils. g) Provision of all requisites. Provide all cleaning material, consumables, protective clothing and uniforms for Caterer’s personnel, insecticides, stationery, etc.

  22. 6. OBLIGATIONS OF THE CATERER g) Provision of all requisites. Provide all cleaning material, consumables, protective clothing and uniforms for Caterer’s personnel, insecticides, stationery, etc. Conduct pest control. h) Transport and telephones Provide suitable and approved transport to execute the contract. Arrange installation of own telephone facilities.

  23. 6. OBLIGATIONS OF THE CATERER i) Health and Safety. Strictly adhere to the Health and Safety Act. Ensure that staff and inmates are dressed appropriately. Provide a Health and Safety course within three months. j) Security Regulations Adhere to DCS security regulations.

  24. 6. OBLIGATIONS OF THE CATERER k) Fire. Ensure that staff is trained in fire drill procedures and first aid. l) Training. Caterer must be accredited in National Unit Standards (NQF). Responsible to provide accredited training to all staff and inmates.

  25. 7. OBLIGATIONS OF THE DEPARTMENT. a) Provision of staff. DCS provides Project Officer, custodial personnel and assist with identification and selection of inmate students. b) Inventory. Compilation of inventory of all equipment, furniture, fixtures, utensils, etc. prior to commencement of contract. (In conjunction with Caterer)

  26. 7. OBLIGATIONS OF THE DEPARTMENT. c) Riot, unrest and stock loss. DCS liable for monthly payments in event of closure of institution due to riots, unrests, etc. Caterer liable for rendering of catering services, irrespective of riots, unrests, etc. d) Monitoring and Control. DCS will at all times have access to all facilities and materials.

  27. 7. OBLIGATIONS OF THE DEPARTMENT. d) Monitoring and Control. Monitor that all contract conditions are adhered to. Proper inventory control. Quarterly inspections to monitor standard and quantity of food provided as well as health inspections by the relevant bodies. Monitoring the installation of suitable CCTV equipment and the correct utilization thereof.

  28. 7. OBLIGATIONS OF THE DEPARTMENT. e) Refuse removal. Pre-existing contracts in this regard must be honored. Monitor that refuse and swill be removed by the Caterer.

  29. Correctional Services values your role in breaking the cycle of crime: in making rehabilitation work. Thank you Together we can strengthen the social compact against crime, for a better life.

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