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Health and Safety Culture. You Are Here. Company Culture. A strong culture is where everyone: Value safety Expect the unexpected Know what to do Are open to suggestions Want to make a difference Believe their behaviour makes a difference for others And Managers in particular:
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Health and Safety Culture • You Are Here
Company Culture • A strong culture is where everyone: • Value safety • Expect the unexpected • Know what to do • Are open to suggestions • Want to make a difference • Believe their behaviour makes a difference for others • And Managers in particular: • Lead by example • See the behaviour of others as reflecting their leadership
Technology and standards HSE Management Systems Improved culture HSE Performance over time • Behaviour • Visible leadership / personal accountability • Shared purpose & belief • Aligned performance commitment & external view • HSE delivers business value • Engineering improvements • Hardware improvements • Safety emphasis • E&H Compliance • Integrated HSE-MS • Reporting • Assurance • Competence • Risk Management Incident rate Time
GENERATIVE (High Reliability Orgs.) HSE is how we do business round here PROACTIVE Safety leadership and values drive continuous improvement. Increasingly informed CALCULATIVE we have systems in place to manage all hazards REACTIVE Safety is important, we do a lot every time we have an incident Increasing Trust/Accountability PATHOLOGICAL who cares as long as we’re not caught The Safety Culture Ladder
Chronic unease – there is always a possibility for an incident Safety seen as a profit centre New ideas are welcomed GENERATIVE Resources are available to fix things before an incident Management is open but still obsessed with statistics Procedures are “owned” by the workforce PROACTIVE “We cracked it!” Lots of audits HSE advisers chasing statistics CALCULATIVE “We are serious, but why don’t they do what they’re told?” Endless discussions to re-classify incidents “You have to consider the conditions under which we are working” REACTIVE “The lawyers/regulator said it was OK” “Of course we have incidents, it’s a dangerous business” “Fire the operator who had the incident” PATHOLOGICAL Culture Ladder – Short exercise