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Support Challenges in Practice-based Programmes

This article explores the deviations from the norm in university placements and the challenges of providing support in practice-based programmes. It discusses the various support services available within the university and during placements, as well as the role of the Student Support Officer. The article also highlights the importance of raising awareness and improving communication among students, academic staff, and placement staff.

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Support Challenges in Practice-based Programmes

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  1. ‘Where am I … am I on placement or at university?’ ‘Who can help me?’: The challenges of providing support on practice based programmes. Janet Ellis May 2008

  2. Deviation form university norm • Length of academic year • Number of contact hours • Ties to professional bodies • More than one intake a year • Funding • Placement

  3. Deviations Within the School Population

  4. Altrincham General North Manchester Tameside Trafford Wythenshawe Hospital University of Manchester South Manchester Pendlebury Childrens Hospital Stockport Manchester Royal Infirmary Withington Hospital Central Manchester Manchester Children’s Hospital Manchester Eye Hospital Booth Hall Hospital St Mary’s Hospital Placements – map of trusts

  5. University School Placement Diagram – uni, school, placement overlap

  6. Student Services Centre Counselling Academic Advisory Service Disability Support Office Careers Service Occupational Health Societies – Mature Students International Support Services within the University

  7. Support within the School • Programme Handbooks • Personal/Academic Tutors • Examination Officer/Programme Director • Administrative staff – programme secretaries • Peer mentoring schemes • Student Support Officer

  8. Support within placement • Mentors • Practice Educators • Clinical Facilitators

  9. University University University School School School SSO SSO SSO Placement Placement Placement Diagram – uni, school, placement overlap

  10. Student Support Officer • To address retention • Additional option for support • Geographical location led to distancing from university support • Student demographic for DPSN • Consistency in advice given • 2015 goal

  11. Student Support Officer • Academic or personal • Confidential • Independent • Resource expert • Supports students and academic staff

  12. What are the challenges? • Raising awareness -with students -with academic staff -within placements • Communication

  13. Raising Awareness with Students • Talk during introductory week • Peer mentors/ Student representatives • Website • Attendance at programme committees/Student Council • Referrals through progression process • Word of mouth

  14. Raising Awareness with Academic Staff • Meetings with key staff • Attending school committees • School staff newsletter

  15. Raising awareness with placement staff • Attending meeting between school and trust representatives • Attending Practice Educators Forum • Via disability support issues

  16. Communication • Providing a single accurate resource • Addressing the ‘splatter’ effect • Better use of electronic technology

  17. Outcomes of the Student Support Officer role • Provide an additional source of support for students • Referrals from academic staff • Referrals from trust staff

  18. Student voices ‘I just wanted to say thank-you so much for helping me on Thursday afternoon, you spent a lot of time and effort trying to sort out what seemed to me to be a no-win situation!’ Catherine, DSPN ‘Just wanted to say thank you for all of your help. I met with Danielle on Monday, and she has given me some really good advice (and some money).’ Valerie, BNurs Thank you for your help in getting me ready to face the Progress Committee. It was still horrible but definitely not as bad this time as I felt more prepared, which I think came across to the Committee. I have a half decent portfolio now too. So thanks for your advice! Bronagh, DPSN

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