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This guide focuses on creating user interfaces that prioritize transparency for users who may not be programmers. The goal is to make the computer as seamless as writing with a pencil. Key objectives include understanding the user's perspective, ensuring intuitive design, and avoiding cluttered features. By providing users with control and easy access to frequently used functions, we enhance their experience. Emphasizing recognition over recall, integrating visual feedback, and maintaining consistency are critical for effective interaction and usability.
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HCI User Interfaces
Human Factors • Design for users who may (will) not be programmers • Goal – make the computer transparent to the user; similar to a pencil when writing
Objectives for transparency • Understand User’s own model of what each task requires • And, the environment in which they work • http://www.sju.edu/~jhodgson/gui/cogn.html
Wrong Paths • Forgetting the user – Do not design for what you know • Give users control – Do not control the user • Too many features at the top level – think of evolution of VCR (1985) • But make sure frequently used features are readily available
Successes • Intuitive • Use bitmaps of logos, such as Visa and MasterCard, on payment buttons • Speed and responsiveness • Avoid repainting the screen unless absolutely necessary • Have all field validations occur on a whole-screen basis instead of field-by-field basis • Mnemonics, accelerator keys, toolbar buttons (icons)
Understand People • Applications must reflect the perspectives and behaviors of the users • People learn more easily by recognition than by recall • Provide a list of data values to select from – rather rely on user memory
Messages • Information • Warning • Question • Error
Example of Reserved Words • OK • Cancel • Close • Exit • Help • Save • Save As • Undo • Copy • Cut • Paste • Mnemonic keystrokes • Shortcut keystrokes
Design for consistency • Provide visual/audible feedback • Keep text clear • Provide traceable paths • Provide keyboard support • Look and feel consistency