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Enhancing Compliance Metrics: Performance Measure Recommendations Summary

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This document presents the key recommendations from the Performance Measures Task Force (PMTF) meeting held on September 8-9, 2010, chaired by Greg Pierce. It outlines tasks and status updates on performance measures development, compliance improvement measures, and coordination with regional entities. Key topics include the establishment of a consistent metric development process, proposals for performance measures at high levels, and trends gathered through data analysis. The PMTF emphasizes the importance of timely feedback, audit processes, and a commitment to improving compliance standards. The final report is accessible for detailed insights.

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Enhancing Compliance Metrics: Performance Measure Recommendations Summary

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  1. Performance Measure Recommendations Greg Pierce – Chair, Performance Measures Task Force Compliance and Certification Committee Meeting September 8-9, 2010

  2. Topics • PMTF Tasks and Status • Performance Measure Recommendations • Performance Measure Trends • Next Steps

  3. Tasks • Establish an open, consistent and repeatable metric development process to identify and evaluate metrics • Develop compliance improvement measures at the highest levels to provide insight in terms of a set of compliance principles • Coordinate and work with Regional Entities, RMWG, OC, PC and CIPC to ensure agreement • Recommend how to benefit from the compliance improvement measures

  4. Status • Adopted RMWG’s open metric development process • Reviewed data source on compliance and other key input factors • Proposed a set of performance measures at high levels • Gathered data and validated preliminary trends • Received feedback from CCC, OC/PC, RMWG, Regional Entities and NERC staff since June 2010 • The final report is available at http://www.nerc.com/docs/compliance/pmtf/Compliance_Performance_Measure_Recommendations_Final.pdf

  5. . Performance Measure Recommendations

  6. Self Disclosure

  7. Self Disclosure (cont’d)

  8. Timeliness of CVI/CIQ

  9. Timeliness of CVI/CIQ (cont’d)

  10. Average Duration of Mitigation Plan Completion

  11. Violation Risk Index

  12. Timeliness of Lessons-Learned Special Considerations: The speed by which the lessons learned are completed and issued may also relate to whether a particular lesson is common to the industry or some segment of the industry. The complete data to measure the Timeliness of Lessons Learned is currently not available.

  13. Feedback to Standards

  14. Average Duration of Audit Report Completion w/ No Violations

  15. Average Duration of Audit Report Completion w/ Possible Violations

  16. Scope for the Performance Measures Working Group

  17. Performance Measures Working Group • Continue to develop and improve performance measures in the areas: • CMEP process efficiency • Direct feedback to Standards • Material timeliness • Reliability enhancements • Risk-informed guidance

  18. Scope (cont’d) • Define data collection and reporting guidelines • Publish quarterly website updates on compliance performance measures • Provide relevant prioritized feedback to enhance the performance under the compliance program and standards development programs, as well as enhance the reliability of the bulk power system • Provide an annual report assesses trends and recommendations.

  19. Recommended Action by CCC

  20. Recommended Action by CCC • The PMTF recommends that the Compliance and Certification Committee • Approve the report “Compliance Performance Measure Recommendations” • Approve the scope of the Performance Measures Working Group

  21. Questions & Answers

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