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Effective Communication in Organizations: Understanding Channels and Dynamics

This text explores the intricate dynamics of communication in organizations, focusing on verbal communication as a cornerstone. It details various communication channels, including vertical, downward, and upward methods. The text also highlights the importance of group activities, addressing task-focused behaviors, maintenance roles, and disruptive behaviors within teams. Key communication models such as the Wheel and Star networks are introduced, alongside principles of effective team leadership and action-centered strategies which enhance organizational efficiency and cooperation.

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Effective Communication in Organizations: Understanding Channels and Dynamics

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    1. ????????????? ??? ??????????????????????????

    3. ???????????????? (Communication)

    4. Verbal Communication

    5. Verbal Communication ?????????? ????????????????? ??????? ??????????? ???????????? ???????????????????(Memorandum) ?????????????????? ?????????????????

    6. ??????????????????????????????????

    7. ??????????????????????????????????

    13. ????????????????????? ?????????????????????????????

    14. ?????????????????????????????

    15. ?????????????????????????????

    16. ?????????????????????????????

    17. ?????????????????????????????

    18. ?????????????????????????????

    22. ??????????????????????? Organizational Communication Channels

    23. ????????????????????????? (Vertical Communication)

    24. ??????????????????????????? Downward Communication

    25. ??????????????????????????? Downward Communication

    26. ????????????????????????????? Upward Communication

    27. ????????????????????????????? Upward Communication

    28. ??????????????????????? Organizational Communication Channels

    29. ??????????????????????? Organizational Communication Channels

    30. ??????????????????????????????????

    31. ???????????????????????????????????

    32. ???????????????????????

    33. ???????????????????????

    34. ???????????????????????????????

    35. ???????????????????????????????

    36. ???????????????????

    37. 3) ?????? Y (Y network) ??????????????????????? ???????????????????????????? 4) ???????? (Circle network) ?????????????????? ????????????????????? ? ??????? 2 ???? ????????????????? ?????? ? ??????????????????????????? 5) ?????? (Star or all Channel network) ?????????? ??????????????????????? ?????????????????????? ???????????? ? ??? ???????????????????????

    38. ?????????????????????????????? ???????? 5 ?????? 1) ???????? (Wheel network) ????????????? ?????????????????????????????????????????????????????????? ??????????????????????????????????????????? 2) ????????? (Chain network) ???????????? ???????????????????????????????????? ??????????????? ?????????????????????????????

    39. ???????????????????

    40. ???????????????????

    41. ??????????????????????

    42. ??????????????????????

    44. ?????????????????? ???????????????? ?????????????????????????????? ??? ????????? ????????????????????????????????????????????????????????????????? ?

    45. ?????????????????????????????????? 1. ????????????????????????????????????(Group task activities) 2. ??????????????????????????????????????(Group maintenance activities) 3. ???????????????????????????????????(Disruptive group behaviors)

    46. 1. ????????????????????????????????????(Group task activities) ??????????(Initiating) ??????????????? (Seeking information) ???????????? (Giving information) ???????????????????(Clarifying) ???????(Summarizing)

    47. 2. ??????????????????????????????????????(Group maintenance activities) ?????????????????????(Encouraging) ??????????(Harmonizing) ???????????????(Setting standards) ?????????????(Following) ???????????(Gatekeeping)

    48. 3. ???????????????????????????????????(Disruptive group behaviors) ???????????(Being aggressive) ????????? (Withdrawing) ??????????????????????????????(Nitpecking) ?????????????????????(Recogniting) ??????????????????????(Sympathy seeking) ??????????(Blocking)

    49. 2. ??????????????????

    50. ???????????(Team leader) ??????? ?????????????????????????????????? ??????????????????????????????? ???????????????????????????????????????

    51. ?????????????????? (Team leadership) ??????? ????????????????????????????????????????????????????????????????????????? ? ?????????????????????????? ?????????????????????????????????? ??????????????????????????????????????????????????????????

    52. ?????????????????????????????????? ????????????????????????????????????????????????? ????????????? ?????? ????????? ????????????? ???????????????????????? ?????????????????????????????????????????? ????????? ?????????? ????????????????????? ??????????????????????????????????????????

    53. ?????????????????????????????????? ?????????????????????????? ???????????????????????????????????????????? ?????????????????? ???????????????????????????????????????

    54. ????????????????????????????????? ??????????????????? ????????????? ???????????????????????????? ??????????????????? ????????????????????????? ???????? ?????????? ?????????????? ???????????????? ??????????????? ? ?????????????????????????

    55. ?????????????????????? ????? (Adair) ????????????????????????????????????????????????????? 1. ??????????????????? 2. ??????????????????????????????????????????? 3. ??????????????????????????????????? ????????????????? Action centered leadership ???????????????????????? 3 ???? ???????????????????? ?????? ????????

    56. ??????????????????????????????????? 1. ??????????????? 2. ?????????????? 3. ?????????????????? 4. ?????????????? 5. ????????????? 6. ???????????????????

    57. ???????????????????????????????? ?????????????? ???????? 1. ?????????????????? ???????????????????????????????????????????????????????????????????????????????????? 2. ?????????????????? ????????????????????????????????? ????????????????????????????????????????? ?????????????????????????? 3. ???????????????????? ???????????????????????????????????????????????????????????????????????? ?????????????????????????????

    58. ??????????????????? ????????????????? ?????????????????? ??????????????????????????????????? ????????????????????????????? ???????????????????????? ??????????????????????????????? ????????????? ?????????

    59. ?????????????????

    60. ???????????????????????????

    61. 2.1 ??????????????????????????????????????????? 2.2 ??????????????????? ????????? ????????????????????????????????????????? 2.3 ??????????????????? ?????????????????????????????????? 2.4 ?????????????????????????????????????????????????????????????????????????????????? 2.5 ?????????????? ???????????????????? 2.6 ???????????????????

    62. ????????????????????????????? ?????????????????????????? ???????????????????????????????????????????????????? ??????????????????????????????? ? ???????????????

    63. 3. ??????????????????

    64. ?????????????????? *???????????????????????????????????????? *?????????????????????????????????????????????????? *??????????????????????????????????????????????? *???????????????????????????????????

    65. ???????????????????????????????????????? ??????????????????? ???????????????????????????????????? ????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????

    66. ????????????????????????????????????? ????????????????????????????????????????? (Consensus) ??????????????????????????????????????????? ??????????????????????????? ???????????????????????????????????????????????????????????????????????????????????? ?????????????????????????????????? ?????????????????????????????????????

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