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Recycling 202: Goal-setting, Program Evaluation & Supervision

Recycling 202: Goal-setting, Program Evaluation & Supervision. College & University Recycling Council National Recycling Coalition Webinar Series, 12-4-07 Rob Gogan, Recycling & Waste Manager Harvard University Operations Services 175 North Harvard Street Allston, MA 02134

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Recycling 202: Goal-setting, Program Evaluation & Supervision

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  1. Recycling 202: Goal-setting, Program Evaluation & Supervision College & University Recycling Council National Recycling Coalition Webinar Series, 12-4-07 Rob Gogan, Recycling & Waste Manager Harvard University Operations Services 175 North Harvard Street Allston, MA 02134 Tel: 617-495-3042 Email: rob_gogan@harvard.edu

  2. Measurement Metrics “What gets measured, gets managed,” Sarah Hammond Creighton, Tufts University • Volume-based: cubic yards, bags, truckloads • Weight-based: tons, pounds, kilograms • Scale weight tare sheets: trucks, compactors, roll-offs • Waste audits: characterization, weight distributions • Procurement: tonnage coming into campus (e.g., “2,204 tons fine paper purchased campus-wide in FY07”)

  3. Goal-Setting: “Help Us Reach our Goal!” • “Save John Harvard from getting buried in trash!” • “50% by ’05” • RecycleMania, “Green Cup” • Reduce trash < 200 kg per capita / year • Apply for awards: NRC, AF& PA, state recycling org’s, municipalities • Zero Waste

  4. Data Tracking: Comparing “apples to apples” • CURC Campus Refuse Profile, <http://www.uos.harvard.edu/information/dep_fac_sol_cur.shtml> • WasteWise, <http://www.epa.gov/wastewise/about/overview.htm> • RecycleMania, <www.recyclemaniacs.org> • State, local measurement instruments • Re-Trac < http://www.re-trac.com/ >

  5. Full-time Staff Supervision • Staff: hire only the best, professional licensure (CDL), shift time restrictions • Work reporting procedures: daily route sheet, tare slips, time sheets, vehicle inspection slips • “Trust, but verify”: customer check-ins, peer reports (with a grain of salt), words from the weeds • Carrots and sticks: rewards and sanctions

  6. Contractor Supervision • Bid specifications: require empty truck, on-campus scale weigh-in, safety training, separate service and tipping fees • Check-in calls • Weight tare sheets • Customer feedback • Training for vacation/absence substitutions

  7. Student/Volunteer Supervision • Paid student captains • Charitable organization volunteers: flexibility • Non-monetary payment: food, fun, community good will, goods in kind

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