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Corporate TLC

Corporate TLC. Tender Loving Care for Enterprise Knowledge and Skills. Word Association Test What words come to mind when you hear “TLC”? . preservation. nourishing. augmenting. safeguarding. nurturing. strengthening. looking after. bolstering. c oaching. renewing. learning.

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Corporate TLC

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  1. Corporate TLC Tender Loving Care for Enterprise Knowledge and Skills

  2. Word Association Test What words come to mind when you hear “TLC”? preservation nourishing augmenting safeguarding nurturing strengthening looking after bolstering coaching renewing learning comforting hugs

  3. Image Association Test What images come to mind when you hear “TLC”?

  4. In the Global Corporation, “TLC” now means something new… Two exceptional professionals, with a combined experience of 50+ years in adult learning and human cognition… Have joined talents to design and build an extraordinary new approach to training, learning, and collaboration in the 21st century global corporation

  5. What is Corporate TLC™? A new exciting system-approach to building a world-class, fully integrated Training, Learningand Collaborationcapability within your company. TLC™ uses scientifically-proven, innovative methods and tools to develop the correct knowledge and skills… for the multi-national organization seeking to keep or gain an edge in the 21stCentury marketplace.

  6. About Corporate TLC™ Uses a whole-organization approach Employs 60+ tools [growing monthly]methods scientifically based ROI based – uses trademarked Knowledge Supply Chain™… financially accountable to real business results Engenders a culture shift to not merely accept, but to embrace the inevitable bedlam of ever-increasing information overload Creates new affirming dimensions in relationships among leadership, management, staff, stakeholders, partners, suppliers…

  7. Here is a bit about how it fits together…

  8. Training Programs and activities Structured or Unstructured Classes and Courses Key part of definition: From the Company to the Individual

  9. Learning Projects, activities & behaviors Organized or Free-form On-the-job or In the classroom Key part of definition: By the Individual for the Company

  10. Collaboration Packaged or bundled Controlled or spontaneous Enhanced by technology or break room conversation Two people & multiple organizations Key part of definition: The Company and Individuals learning together

  11. Different paths to knowledge, skills & motivation Download a copy of this slide Training, Learning, Collaboration

  12. BUT… personnel who have knowledge, skills, and motivation are not sufficient alone! Knowledge & skills must be converted into relevant Expertise… • For the right people • In the right places • At the right times To succeed in creating the desired business result:

  13. Five steps to reverse logistics on the Knowledge Supply Chain initiates stimulates creates drives succeeds The naturally occurring sequence in the work environment…

  14. Reverse the flow to assure business success The desired Business Result is created from what exact kinds and degrees of Expertise? This Expertise is fostered from what kinds of Collaboration among individuals, teams, groups, etc.? And on through the knowledge supply chain to pinpoint what combinations of Training, Learning and Collaboration generate these outcomes?

  15. Start with the end in plain sight… What programs will stimulate the specific learning we need? What knowledge and skills are needed? Who should be working better, together? What do we need to know and be able to do? What exactly do we want to accomplish? Plan and build a TLC system that best supports the end –game!

  16. Are there other programs similar to TLC?

  17. Three uniquely valuable aspects of Corporate TLC It is a complete framework for developing and sustaining a global learning organization It will help optimize current and future training investments It is the least expensive, lowest risk option available Let’s look a bit closer….

  18. Three uniquely valuable aspects of Corporate TLC • It is a complete framework for developing and sustaining a global learning organization • It is NOT a software application… its much more • There are many models, but no complete toolsets for the training and information management teams • No other single organizational model offers a complete systemic approach to planning and delivering total corporate learning

  19. Three uniquely valuable aspects of Corporate TLC • It will help optimize current and future training investments • Continue to use what appears to be already working • It also provides a means to assure that current efforts, are indeed working as you intend • Will provide improved means of meeting new learning needs (i.e., the company has not yet addressed)

  20. Three uniquely valuable aspects of Corporate TLC • It is the least expensive, lowest risk option available • Requires no upfront investment in software, hardware or other capital asset • Provides a thorough framework for comprehensive planning before investing further • You are guaranteed a 3:1 ROI on your TLC investment

  21. The value of Corporate TLC To the Company’s People • More personally rewarding, easier to share and learn with others • Perform job more effectively and efficiently • Minimizes lost time at work, resulting from frustrating long searches for critical information • Learn in real time, while performing the job, AT THE MOMENT OF NEED • Increased sense of employment stability, knowledge is power To the Company • Students learn quicker, in real time, on-the-job • Learning immediately valuable, at “moment of need” • Best learning retention in industry • Often substantial cost savings, always with controlled ROI • Used with customers, TLC can be market differentiation

  22. Benefited from TLC Methods & Tools Texas College of Osteopathic Medicine

  23. The Extraordinary Value of Corporate TLC “Run your training tomorrow like you did last year, and you will be running your employees into a dark alley!” COO of major Silicon Valley Telecoms Innovator

  24. The Extraordinary Value of Corporate TLC “We have been waiting for something like TLC to come along to make sense of our crazy information overload.” President of 27yr International Consulting

  25. The Extraordinary Value of Corporate TLC “We used TLC because it really is “tender loving care” for organizations who want to learn and grow with their own people.” VP Global IT Leader

  26. Thanks for looking in… Presentation by: Robert Kim Wilson

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