Supervisory Safety Leadership Best Safety Practice # 3

1. Supervisory Safety Leadership Best Safety Practice # 3 Supervisory Leadership, Coaching, Motivating & Intervening

2. Supervisor Best Safety Practice #12Human Aspects • Know your employees well. Some employees have other issues distracting them from concentrating on safety and environmental excellence. • Try to establish: • Positive relationships • Frequent Interactions • Stress improved ‘behavior’ • Stress proactive injury prevention • Changing the safety culture

3. Best Practices Supervisory Commitment & Leadership Coaching, Intervening, Motivation: • Serving as ‘role model’, coach & intervening • Leading & communicating at safety meetings • “On the Floor” and “Walks the talk” • Enforcing safety rules • Focusing on behavioral safety • Employee performance includes safe work practice expectations

4. Supervisor Safety LeadershipRole Model Be a role model. • Set the example. • Use proper technique. • Don’t say one thing and then do another. • Be genuinely concerned about the employees’ well being (i.e., care) and safety • Listen to your employees. • Deliver ‘effective’ safety presentations. • Actively participate in safety training.

5. Supervisor Safety LeadershipCoaching • Be a coach: • Coaching and recognizing employees is an important • part of your job. • Create the proper respect for work hazards • Recognize employees who are doing the job safely • Plan and assign work with injury prevention as a • high priority • Routinely review and correct employee behaviors

6. Supervisor Safety LeadershipIntervention • Intervene: • Intervention is a key part of your job; • Intervene to change or correct behavior • Identify and correct unsafe acts • Inform/solicit from employees the safe way to perform the job • Check for employee understanding • Remember “Silence is Consent” • “Silence is Consent”

7. Supervisor Best Safety Practice Intervention When you intervene, it is important to emphasize: • The importance to the employee’s safety. • The importance for the employee to perform tasks in a safe manner • How valuable the employee is • We all need to take the time to work safe

8. Supervisor Safety LeadershipUnsafe Conditions If an employee feels there is an unsafe or working condition, you should: • Determine what the employee feels is unsafe or and how to make the job safe. • Identify a solution acceptable to both. • Ask the employee to complete the task after identifying an acceptable solution and, if necessary, schedule a review of the job later.

9. Supervisor Safety LeadershipMotivation • Be a motivator • Positively reinforce employees to encourage safe behavior • Consider using a reward system • Doesn’t need to be costly at all

10. Employee Motivational TechniquesaReported by Employees Study of 65 workplace motivators ranked in importance by employees: #1 Personal Thanks #2 Written Thanks #3 Promotion for Performance #4 Public Praise #5 Morale building meetings Note: Employees said they only got Personal Thanks 58% of the time. aSource: Dr. Gerald Graham, Wichita State University

11. Managers and EmployeesSurvey Rankings

12. Supervisor Safety LeadershipPutting Recognition into Practice In practice, this means saying: • “I saw what you did.” • “I appreciate it.” • “It’s important.” • “It makes me feel . . .”