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Meeting Supply Chain Skill Requirements through Innovative University Curriculum Partnerships

Meeting Supply Chain Skill Requirements through Innovative University Curriculum Partnerships. John Dischinger Program Director, University Programs & Initiatives IBM Integrated Supply Chain jsdischi@us.ibm.com. Collaborative global partnerships to help…. create a profession.

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Meeting Supply Chain Skill Requirements through Innovative University Curriculum Partnerships

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  1. Meeting Supply Chain Skill Requirements through Innovative University Curriculum Partnerships John Dischinger Program Director, University Programs & Initiatives IBM Integrated Supply Chain jsdischi@us.ibm.com

  2. Collaborative global partnerships to help… create a profession. develop required skills. shape the future. Supply Chain World North America 2007

  3. Meeting Supply Chain Skill Requirements through Innovative University Curriculum Partnerships John Dischinger Program Director, University Programs & Initiatives IBM Integrated Supply Chain

  4. Supply Chain World North America 2007

  5. Globalization and skills… • Globalization is the ability to assemble the right skills, in the right place, at the right cost – AND – to harness those skills, along with employees’ experience and expertise, on behalf of your clients… “The globally integrated enterprise is a promising new actor on the world stage. Now leaders in business, government, education, and all of civil society must learn about its emerging dynamics and help it mature in ways that will contribute to social, economic, and human progress around the planet.” Sam Palmisano Foreign Affairs – May/June 2006 Supply Chain World North America 2007

  6. Supply Chain World North America 2007

  7. Supply Chain World North America 2007

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  9. Market forces continue to change the competitive landscape • Globalization • Outsourcing • Internet / Advanced Technologies • End to end integration of functional processes Supply chains need to evolve to keep businesses competitive • Increased Focus on Supply Chain Management to Drive Revenue and Profit • Increased Need for “On-Demand” Activities • Increased Integration of Supply Chain Organizations Greater depth and breadth of skills needed by supply chain employees to be successful in new mission Supply Chain World North America 2007

  10. Supply Chain World North America 2007

  11. In 2005 - we went to our University Partners and asked for their help in building a Supply Chain Management career framework within IBM • Skills and experience • Cross functional assignments • Job roles & descriptions • Career road maps • Identification and assignment Supply Chain World North America 2007

  12. Supply Chain Mgmt Professional Qualification Standard/Development Criteria • Advisory • 7-8 years • 2 functional disciplines • Active membership in prof. association • Senior • 10-13 years • 3 functional disciplines • SC Consulting capability • Client engagement • Global impact / multi country • Intellectual Capital (IP) • Consulting • 12-16 years • 3 functional disciplines • Significant client engagement • Recognized at Exec level for bus. impact • Global impact / multi country • Intellectual Capital (IP) • External publications / contributions Supply Chain World North America 2007

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  14. Collaborative global partnerships to … create a profession. develop required skills. shape the future. Supply Chain World North America 2007

  15. Curriculum Team Focus: 2006 - 2007 • Working Team Objectives & Roadmap: • Definition of Supply Chain Competencies and Skills Model • Exhaustive / extensive literature review • Supply Chain Education Requirements Based on • What Skills • “Who needs it at what level” (Undergrad / Grad level) • Proficiency required by position • University and Industry comparative assessment: • Define “ what is needed ” and “what is taught” • Determine gap • Gap results in enhancements / changes • University Curriculum changes • Industry / OTJ initiatives & activities Supply Chain World North America 2007

  16. Procurement & Global Supply Management • Global Logistics • Operations Management • Inventory Management • Supply/Demand Management • Decision Making/Problem Solving • Project Management • Communication & Influence • Teamwork & Collaboration • Ethics • Enterprise Level Architecture • Value Proposition • E-Commerce • Total Cost to Serve • Financial Analysis • Benchmarking/Industry Analysis • TQM & Control • Risk Management • Life Cycle Management • International Expertise • Marketing (Strategy, Research) • Cross Functional Integration of Supply Chain • Organizational Development & Management • Supply Chain Process Integration • Business Process Management • Business Compliance & Controls • Supplier Relationship Management • Customer Relationship Management • Enterprise Resource Planning (ERP, DRP, MRP) • Information Management Industry & Academic Assessment tool • Supply Chain Competencies and Skills based on multiple published competency and skill sets • Industry – “What Skills are needed at what level (Undergraduate new hire & Graduate new hire) Academic – “What Skills are taught in what course at what level” (Undergraduate new hire & Graduate new hire) • 30 Skills assessed Supply Chain World North America 2007

  17. Industry assessment: Supply Chain World North America 2007

  18. University / Course assessment: Supply Chain World North America 2007

  19. Collaborative global partnerships to … create a profession. develop required skills. shape the future. Supply Chain World North America 2007

  20. Supply Chain World North America 2007

  21. Supply Chain World North America 2007

  22. “Developing Supply Chains to support Service Operations” Objectives: • Understand (at a high level) the evolving / maturing nature of services based businesses and the emergence of “Services Science” • Understand how supply chain principles and processes are critical to supporting and delivering services • Understand how goods availability (components and finished goods) must be coordinated with resources and expertise to meet a service demand • Develop a basic understanding and awareness of how to market your skills and knowledge in Supply Chain management across multiple service based industries Supply Chain World North America 2007

  23. Supply Chain World North America 2007

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