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Patrick Gossman – Wayne State University

Fiftieth Anniversary SIGUCCS 1963 – 2013. The Professional HEIT Staffer: Strategies for Future Success. John Bucher – Oberlin College. Patrick Gossman – Wayne State University. Robert Paterson – Molloy College. How did we get to where we are?.

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Patrick Gossman – Wayne State University

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  1. Fiftieth Anniversary SIGUCCS 1963 – 2013 The Professional HEIT Staffer: Strategies for Future Success John Bucher – Oberlin College Patrick Gossman – Wayne State University Robert Paterson – Molloy College

  2. How did we get to where we are? The Professional HEIT Staffer: Strategies for Future Success

  3. Career Progression – John Bucher Finished PhD- 1984 First IT position - 1979 User Services First CIO position -1987 Third CIO position - 1996 2013 1985 1990 1995 2000 2005 2010 Second CIO position -1993 Manager – Information Center For MIS department - 1985 Manager of User Education- 1982 The Professional HEIT Staffer: Strategies for Future Success

  4. Career Progression – Robert Paterson Academic by education - Faculty from about 1975 Finished PhD - 1981 Second CIO position - 1994 First IT position - 1985 Academic User Consultant Fourth CIO position - 1998 2013 1985 1990 1995 2000 2005 2010 First CIO position -1989 Fifth CIO position - 2008 Third CIO position -1995 The Professional HEIT Staffer: Strategies for Future Success

  5. Career Progression – Patrick Gossman Academic by Education (Psychology with minors in Computer Science and Statistics) First IT position – 1975 Academic User Consultant Interim CIO & Assoc. VP – 2007 (for six months) Finished PhD - 1980 2013 1985 1990 1995 2000 2005 2010 Manager User Services – 1982 Deputy CIO – 2006 The Professional HEIT Staffer: Strategies for Future Success

  6. Career Progression – Patrick Gossman Academic by Education (Psychology with minors in Computer Science and Statistics) Director Marketing & Development - 1985 First IT position – 1975 Academic User Consultant Executive Director, CTN -1993 Director Academic Technologies & Customer Services – 2003 Finished PhD - 1980 Chair, ITFS Association -1999 2013 1985 1990 1995 2000 2005 2010 Deputy CIO – 2006 Manager User Services – 1982 Interim CIO & Assoc. VP - 2007 Deputy CIO Client Services – 2009 Director, Educational Technology Services - 2000 Deputy CIO Special Projects– 2011 Director University Television - 1992 The Professional HEIT Staffer: Strategies for Future Success

  7. Career Progression – Patrick Gossman Academic by Education (Psychology with minors in Computer Science and Statistics) 1975 1980 1995 2000 2015 1985 2005 2010 1990 COMPUTING COMPUTING MARKETING/TIMESHARE ENTREPENEUR TELEVISION CONTRACTS & LAWSUITS COMMUNITY TELECOM NETWORK WIRELESS – 1st GEN to 4G FCC/NIA/NEBSA The Professional HEIT Staffer: Strategies for Future Success

  8. So What Do Our Careers Say of Future of IT? • In 1983, we could not envision 2013 • Likewise, who can envision 2043? • Some guesses: • University “reform” • Cloud/outsourcing/contracts • We’re all contractors • Security • IT in everything, including humans The Professional HEIT Staffer: Strategies for Future Success

  9. What do you think? The Professional HEIT Staffer: Strategies for Future Success

  10. The Future of IT? Perhaps Outside IT • Course development • Business process analysis • Project management • Business management • Contract negotiation/management • Marketing, HR, Finance • Big Data/Analytics The Professional HEIT Staffer: Strategies for Future Success

  11. So What Do You Do? • Know yourself and what you like • Have a general direction • Keep looking ahead (and all around) • Keep your options open • Be ready to jump on opportunities • Adapt/change as needed • Create your own guiding principles The Professional HEIT Staffer: Strategies for Future Success

  12. What are your guiding principles? The Professional HEIT Staffer: Strategies for Future Success

  13. Guiding principals Values and behaviors Expectations Communications Managing a Staff Leading an Organization Understand Yourself Understand yours and understand others Consider everything, examine the possibilities Include family/life situation - career decisions Know when to talk and when to listen Emulate great managers you have had The Professional HEIT Staffer: Strategies for Future Success

  14. Guiding principals Values and behaviors Know you may not always be right Culture change is VERY rare Celebrate successes / acknowledge failures Work so you have a life Cultivate professional relationships Improve your emotional intelligence You need to adapt to your surroundings Keep moving forward Work is NOT life Get involved beyond “your job” The Professional HEIT Staffer: Strategies for Future Success

  15. Guiding principals Values and behaviors Challenge Yourself Continue to learn Listen Say “Thank You” Be good to everyone Be the best you can be at whatever you do Read, expand broadly and deeply Learn from everyone, even your “enemies” You did not get here all on your own You never know who will become your boss The Professional HEIT Staffer: Strategies for Future Success

  16. The Professional HEIT Staffer: Strategies for Future Success Thank You john.bucher@oberlin.edu pgossman@wayne.edu rpaterson@molloy.edu

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