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Collaboration Minder Chen Minder.Chen@CSUCI.EDU

Collaboration Minder Chen Minder.Chen@CSUCI.EDU. Creative Problem Solving Flowchart. Source: http://scottthong.wordpress.com/2008/04/11/problem-solving-flowchart-you-poor-idiot/. Groupthink. Irving L. Janis. Integrative Decision-Making. Integration of Business Disciplines.

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Collaboration Minder Chen Minder.Chen@CSUCI.EDU

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  1. CollaborationMinder ChenMinder.Chen@CSUCI.EDU

  2. CreativeProblem Solving Flowchart Source: http://scottthong.wordpress.com/2008/04/11/problem-solving-flowchart-you-poor-idiot/

  3. Groupthink Irving L. Janis

  4. Integrative Decision-Making

  5. Integration of Business Disciplines

  6. Cyert, March, and Simon’s Model of Decision-Making

  7. Team Performance Model Attention Energy Information Information Operations Source: http://hp-strategies.com/images/tpm.jpg

  8. Facilitated Meetings Public displays served as group memory Agenda Outcomes Rules Facilitator (Technographer) Roles Scribe Participants Source: Adapted from http://www.grove.com/wkshp/wkshp.html

  9. Mindmapping

  10. Collaboration framework http://www.anecdote.com.au/archives/2008/11/collaboration_f_1.html

  11. What is Groupware? • Definition: Systems that integrate computers and communications systems to implement group techniques to support communication, coordination, and decision making via structuring the processes and contents of team work • Aliases: • Interpersonal computing • Computer-support cooperative work (CSCW) • Group decision support systems (GDSS) • Computer-mediated communication systems • Workgroup computing

  12. Teamwork and GDSS Same Time Different Time Project/team rooms Shared offices Same Place Multi-media presentation systems Key-pad based voting tools Facilitated meetings using a PC Networked PCs based GDSS Different Place E-mail Shared document database Group authoring tools Discussion forum Screen sharing Audio/video conferencing Web-based desktop conferencing Instant messaging

  13. http://www.lkl.ac.uk/ltu/files/TechnoTaster/Collaboration%20Tools/Collaboration%20Tools.jpghttp://www.lkl.ac.uk/ltu/files/TechnoTaster/Collaboration%20Tools/Collaboration%20Tools.jpg

  14. http://www.e-gineer.com/v2/blog/2007/12/EnterpriseCollaborationMaturityModel.jpghttp://www.e-gineer.com/v2/blog/2007/12/EnterpriseCollaborationMaturityModel.jpg

  15. http://blog.facebook.com/blog.php?post=452288242130

  16. Idea generation Idea generation Idea Organization Idea Organization Alternative Evaluation Alternative Evaluation Problem-Solving Life Cycle Problem-Solving Life Cycle Identify problems or opportunities Create/design solutions or systems Generic Problem Solving Process Implement solutions or systems Idea generation Idea Organization Iteration Alternative Evaluation

  17. Group Problem-Solving Process and TeamSpirit TeamSpirit Meeting Management Tool TeamSpirit Toolbox • Share information • Discussion forum • Structured brainstorming • BrainstormingIdea consolidation • Rate alternative • Rank alternatives • Select alternatives • Multi-criteria evaluation Divergent Thinking Idea generation Generic Problem Solving Process Idea Organization Convergent Thinking Alternative Evaluation

  18. Managing Meetings as a Problem-Solving Process A meeting Agenda item 1 Agenda Item 2 Agenda Item 3 … A problem solving process Problem-solving activity 1 Problem-solving activity 2 Problem-solving activity 3 … • Meeting Roles • Facilitator: Design, set up, and monitor the meeting • Participant: Participate in a meeting

  19. Software Tools* *Additional tools will be added to the MVS Center

  20. Culture Values Mission Strategic Planning Model Organizational Profile Vision GeneralStrategy External Environment Results Objectives Strategic Alternatives 1. 2. … 5-YR 2-YR Objectives Ranked Objectives Responsible person Needed Resources $$$ Time Source: Professor William P. Cordeiro

  21. Systems Dynamics Simulation Model

  22. Systems Dynamics Simulation Model

  23. 21st Century Learning • Participant-centered learning • Dialogues: online and offline • Facilitated by conceptual and simulation models • Multimedia and multi-dimension • Focus on learning/discovering, not teaching/covering • Collaborative learning: Learning from each other • Cross-functional integration • Context-based/situation-based learning

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