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Neurological Complex Care Project

The Neurological Complex Care Project (NCCP), funded by the Victorian Department of Human Services, aims to improve service coordination for individuals with progressive neurological diseases (PNDs) and their families. This project addresses service fragmentation through a collaborative planning process and includes regular health reviews. Objectives include evaluating the impact of the coordination model, adapting inter-agency protocols, and enhancing clinical outcomes via early intervention. The project promotes education, identifies key worker roles, and manages waitlists, fostering an improved understanding of specific neurological conditions.

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Neurological Complex Care Project

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  1. Neurological Complex Care Project Mary-Lou Proppe – Member of the Banyule Nillumbik Primary Care Alliance Helen Corbett - Bundoora Extended Care Centre, Northern Health

  2. Acknowledgements • A Victorian Department Human Services DHS Disability Program funded project • Margaret Foulsum, Project Officer Project management group – Representatives: DHS, Banyule Nillumbik PCA, City of Darebin, Bundoora Extended Care Centre – Northern Health . • Centre for Applied Gerontology • A variety of service providers

  3. Background • Service coordination for people with progressive neurological diseases (PND’s) and their families • Regular health reviews • Shortfalls/fragmentation in services • Submission came from a cooperative planning process

  4. Neurological Complex Care Project (NCCP) overall objectives … …. To evaluate the process and impact of a service coordination model with people diagnosed with PND. …. To adapt a service co-ordination inter-agency protocols and practices with new stakeholers. …. To introduce a model of service coordination to those agencies involved

  5. Aims of the model … • Improve clinical outcomes through early interventionist approach. • Document benefits and challenges experienced through-out the trial • Identify future directions

  6. Methodology …. • Tasks and timelines • Project brief • Evaluators • Interagency agreements and protocols • Recruitment criteria • Data collection • Early intervention • Key worker identification • Training needs analysis • Education & support program

  7. Outcomes… • Interagency collaboration facilitated coordination of services • NCCP education program increased capacity building. • had a Improved understanding of service activity for specific conditions • Identification of high service activity

  8. Outcomes… • Waitlist management • Hidden resource costs • Key worker role • Modified service coordination model • Project staffing

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