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HOW TO SAY ANYTHING TO ANYONE………..

HOW TO SAY ANYTHING TO ANYONE………. By Polly Alles. Communication Void. TEACH YOU HOW TO ASK FOR WHAT YOU WANT AT WORK IMPROVE RELATIONSHIPS BUSINESS/PERSONAL REDUCE GOSSIP/DRAMA CREATE CLEAR EXPECTATIONS TAKE ACTION ON YOUR OWN FEELINGS OR IDEAS HOW TO ESTABLISH CANDID ENVIRONMENTS

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HOW TO SAY ANYTHING TO ANYONE………..

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  1. HOW TO SAY ANYTHINGTO ANYONE……….. By Polly Alles

  2. Communication Void

  3. TEACH YOU HOW TO ASK FOR WHAT YOU WANT AT WORK • IMPROVE RELATIONSHIPS BUSINESS/PERSONAL • REDUCE GOSSIP/DRAMA • CREATE CLEAR EXPECTATIONS • TAKE ACTION ON YOUR OWN FEELINGS OR IDEAS • HOW TO ESTABLISH CANDID ENVIRONMENTS • GET WHAT YOU ASK FOR • GIVING AND RECEIVING CANDID FEEDBACK • DEALING WITH DIFFICULT SITUATIONS • BUILDING TRUST WITH CANDOR • MANAGING WITH CANDOR GOALS

  4. CANDOR

  5. DOCTOR IS UNPROFESSIONAL? • ACCOUNTANT MAKES A MISTAKE? • RESTAURANT SERVICE BAD • VENDOR MISTAKE • BOSS DOES/SAYS SOMETHING • DO WE SPEAK UP? • 90% OF THE TIME – NO • WE DON’T WANT TO DAMAGE RELATIONSHIPS • VALIDATION WHY CANDOR?

  6. “You know, sometimes all you need is twenty seconds of insane courage. Just literally twenty seconds of just embarrassing bravery. And I promise you, something great will come of it.” • ― Benjamin Mee, We Bought a Zoo: The Amazing True Story of a Young Family, a Broken Down Zoo, and the 200 Wild Animals That Change Their Lives Forever HOW DO WE GET IT?

  7. ASK FOR WHAT YOU WANT HERE’S HOW….

  8. WHY CANDID RELATIONSHIPS? • DOING THIS WILL HELP YOUR WORK/HOME • WE NEED TO CUT DRAMA OR GOSSIP • FEAR (UNKNOWN) • WE CRAVE FEEDBACK/VALIDATION • SUPPORT RELATIONSHIPS

  9. WHY CREATE THEM? • WHAT DOES THIS PREVENT? • SET THEM: TAKE THE EXTRA MINUTE TO STATE THEM CLEARLY • WHAT ISSUES DO YOU HAVE WITH VENDORS/DEPARTMENTS ETC? • MY EXPECTATIONS WRITTEN, WHY? • SHARE YOUR STORIES… EXPECTATIONS

  10. PREVENTIONS IN PLACE ( WE ARE HUMAN) • EXAMPLES? • FALLBACKS ARE FOR THOSE WHO VIOLATE AGREEMENTS • EXAMPLES PREVENTIONS & FALLBACKS

  11. STATE GOAL • SET EXPECTATION • AGREE ON HOW YOU WILL WORK TOGETHER • ASK FOR FEEDBACK • ASK FOR PERMISSION TO GIVE FEEDBACK • AGREE ON ROLES • AGREE ON COMMUNICATION PROCESS • WRITE IT DOWN • TOO BUSY? HOW TO…

  12. WHAT DO WE DO WHEN WE DON’T KNOW? • GUESSING OR ASSUMING IS INEFFECTIVE IN BUSINESS • WHAT OTHERS THINK MATTERS • CANDOR IS NOT BAD NEWS • CANDOR IS ASKING MORE QUESTIONS • DON’T EXPECT PEOPLE TO READ YOUR MIND TAKE ACTION ON YOUR FEELINGS & IDEAS

  13. THE ATTITUDE YOU CHOOSE IS THE ENVIRONMENT YOU CREATE

  14. TALKING WHEN IT HAPPENS • SPEAK OPENLY WITHOUT CONCERN • TEAM ATMOSPHERE • CREATE OPEN/EFFECTIVE RELATIONSHIPS • NO SURPRISES • ALL INCLUDED • DEFINE AGREEMENT OF HOW TO WORK TOGETHER CANDID ENVIRONMENTS

  15. WALK THE TALK- YOU FEEL YOU CANT SAY • PERMISSION • CREATE CANDID RELATIONSHIPS • MORE POWER/ CONTROL • ANTICIPATE ACTIONS • IMPACT OF YOUR BEHAVIOR- • YOU ARE IN CHARGE OF YOUR CAREER • IN CONTRAST- YOU DON’T KNOW WHAT THEY ARE THINKING • IMPACT OF THEIR OPINIONS • OTHERS IN CHARGE OF YOU? GET WHAT YOU ASK FOR

  16. ACCELERATE END RESULT

  17. WHY? • HOW? • FOCUS ON THE BEHAVIOR- WHY? • EXAMPLES (FRANKLIN COVEY) • DIFFERENTIATE YOURSELF- • ASK PERMISSION- WHY? • 7 HABITS BY STEPHEN COVEY: • DEPOSIT INTO THEIR EMOTIONAL BANK ACCOUNT FEEDBACK

  18. BUILD TRUST, RESPECT, RAPPORT, RELATIONSHIPS • EVER HAD SOMEONE GO OVER YOUR HEAD TO THE BIG BOSS? • DID YOU SAY OR DO ANYTHING? • CANDID WITH COMPLIMENTS • SCHOOL OF WHATS RIGHT VS WHAT WORKS • STORY 4 WAY INTERSECTION MANAGING WITH CANDOR

  19. GE: JACK WELCH ON CANDOR

  20. “Work for a cause, NOT for applause. Live life to express, NOT to impress. Don’t strive to make your presence noticed, Just make you absence felt!” FINAL THOUGHT TO PONDER

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