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SR 29 Work Group Reducing Primary Care Use of Hospital Emergency Departments

SR 29 Work Group Reducing Primary Care Use of Hospital Emergency Departments. August 22, 2014. Background. March 2014, DHH published Notice of Intent to implement triage rate for non-emergent ER visits Stakeholders objected, citing CMS guidance and WA state’s success

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SR 29 Work Group Reducing Primary Care Use of Hospital Emergency Departments

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  1. SR 29 Work GroupReducing Primary Care Use of Hospital Emergency Departments August 22, 2014

  2. Background • March 2014, DHH published Notice of Intent to implement triage rate for non-emergent ER visits • Stakeholders objected, citing CMS guidance and WA state’s success • DHH abandoned the NOI for comprehensive, collaborative approach

  3. ED Work Group • Partnership of hospitals, health plans, physicians, pharmacists • Weekly meetings April through June, biweekly since August • Leverages WA State’s “ER is for Emergencies” initiative, Seven Best Practices

  4. WA’s Seven Best Practices • Track emergency department visits to avoid ED “shopping” • Implement patient education • Institute an extensive case management program • Reduce inappropriate ED visits by collaborative use of prompt visits to primary care physicians • Implement narcotic guidelines to discourage narcotic-seeking behavior • Track data on patients prescribed controlled substances • Track progress of the plan to make sure steps are working

  5. LA Progress to Date Stakeholder agreement to: • Establish ED Visit Registry (WA #1) • Conduct coordinated education campaign (WA #2) • Issue ED prescribing recommendations to discourage narcotic-seeking behavior (WA #5) • Promote use of Prescription Monitoring Program (WA #6)

  6. In The Works • Development of progress measures (WA #7) • Health plan use of ED registry data to facilitate primary care access (WA #4)and engage case management (WA #3)

  7. For More Information WA State model: http://www.wsha.org/eremergencies.cfm DHH work group: Jen.Steele@la.gov (337) 354-5750

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