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Facilitating Collaborations tooling and processes

Facilitating Collaborations tooling and processes. OGSA-DAI Experience. Background. OGSA-DAI started as a distributed project IBM Hursley Oracle Edinburgh Newcastle Manchester … Set infrastructure to establish collaborative environment Incremental build up. The essentials.

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Facilitating Collaborations tooling and processes

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  1. Facilitating Collaborations tooling and processes OGSA-DAI Experience

  2. Background • OGSA-DAI started as a distributed project • IBM Hursley • Oracle • Edinburgh • Newcastle • Manchester • … • Set infrastructure to establish collaborative environment • Incremental build up

  3. The essentials • Code Repository • We used CVS • Closed but now opening up • http://cvs.ogsadai.org.uk • Web site • Hard to do well • Link to the outside world • http://www.ogsadai.org.uk • Branding • What's in a name? that which we call a roseBy any other name would smell as sweet; …

  4. Essentials II • Communications • Face-to-face meetings • Folks got to put names to faces • Access Grid (AG) meetings • Worked when AG worked … • Telcons • Mainly for management … or when AG did not work … • Mailing lists • Internal – between members • External – communicate with a user base • Archives (searchable)  Important!!

  5. Things that worked well • IRC (Internet Relay Chat) – chat room • Have our own (closed) server • Really helped to build team espirit de corps • Forum for technical discussions • Keeping server logs really useful • Messaging (MSN/Skype/AIM/GoogleTalk/…) • Mostly point to point • Meeting Scheduler • Doodl, Meet-o-matic • Wiki (we used twiki) • Mainly acted as a document repository • Organic growth • Hard to find things

  6. Things that did not work so well • Bugzilla • Started off as a bug tracker • Became all things to all men • Lost effectiveness and got deprecated • Do support through the user mailing list

  7. Things we are playing with now • TRAC • Issue tracking/wiki/ • Blog • Effective way of disseminating to community

  8. Other things we’ve not tried … • Forums • Guestbooks • Documentation annotators • Surveys

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