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Fundamentals of Group Communication

Fundamentals of Group Communication. Chapter 10. COMMUNICATION. Advantages. Higher quality decisions Greater commitment Different views/strengths/weaknesses Productivity increases Morale increases Generally happier. Factors Influencing Group Communication. Cohesiveness Norms Roles

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Fundamentals of Group Communication

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  1. Fundamentals of Group Communication Chapter 10

  2. COMMUNICATION

  3. Advantages • Higher quality decisions • Greater commitment • Different views/strengths/weaknesses • Productivity increases • Morale increases • Generally happier

  4. Factors Influencing Group Communication • Cohesiveness • Norms • Roles • Conformity

  5. Groupthink • Conditions that give rise to groupthink • Out of touch • Out of order • Out of resources • Symptoms • Invulnerability • Close-mindedness • Censorship/pressure toward uniformity

  6. Avoiding Groupthink • Outside experts • Ask members to be critical • Make decisions tentatively at first

  7. Group Decision-Making • Authoritarian • Laissez-Faire • Participative

  8. Approaches to Group Leadership • Trait • Stylistic • Situational • Functional

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