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UNI Telecom Presentation to NWJ ILO Turin June 2004

Neil Anderson Head of UNI Telecom. UNI Telecom Presentation to NWJ ILO Turin June 2004. UNI Telecom Presentation to NWJ ILO Turin June 2004. Introduction to UNI Telecom. 2 million members 150 Countries More than 200 Unions. UNI Telecom Presentation to NWJ ILO Turin June 2004.

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UNI Telecom Presentation to NWJ ILO Turin June 2004

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  1. Neil Anderson Head of UNI Telecom UNI Telecom Presentation to NWJ ILO Turin June 2004

  2. UNI Telecom Presentation to NWJ ILO Turin June 2004

  3. Introduction to UNI Telecom • 2 million members • 150 Countries • More than 200 Unions UNI Telecom Presentation to NWJ ILO Turin June 2004

  4. Introduction to UNI Telecom • World Committee • 4 Regions • APRO & Americas Telecom Conferences this year UNI Telecom Presentation to NWJ ILO Turin June 2004

  5. Introduction to UNI Telecom • 10 Commitments • UNI Telecom Action Plan UNI Telecom Presentation to NWJ ILO Turin June 2004

  6. Introduction to UNI Telecom • 10 CommitmentsSo UNI unions can meet the trends in the telecom industry UNI Telecom Presentation to NWJ ILO Turin June 2004

  7. Introduction to UNI Telecom • 10 CommitmentsUniversal Services Quality Services, Quality Jobs MultinationalsFinancial TransparencyCommunications UNI Telecom Presentation to NWJ ILO Turin June 2004

  8. Introduction to UNI Telecom • UNI Telecom Action PlanAction to implement the 10 Commitments UNI Telecom Presentation to NWJ ILO Turin June 2004

  9. Global Trends in Telecom UNI Telecom Presentation to NWJ ILO Turin June 2004

  10. Global Trends in Telecom UNI Telecom Presentation to NWJ ILO Turin June 2004

  11. Global Trends in Telecom Problems for unions100 years to develop PSTN Unions had time to organise20 years to develop Mobile 10% organisedHow long for Broadband/NGN/VoIP? Will we be organised? UNI Telecom Presentation to NWJ ILO Turin June 2004

  12. Global Trends in Telecom Three Questions What are the challenges for the NWJ with the Global trends? What can we do as NWJ activists to meet these challenges? In the UNI APRO region are there any special challenges the NWJ should be looking at? What should UNI be doing to assist the NWJ to meet the challenges? UNI Telecom Presentation to NWJ ILO Turin June 2004

  13. Organising Workers in Telecom • UNI Telecom Action Plan • Action with other UNI Sectors UNI Telecom Presentation to NWJ ILO Turin June 2004

  14. Organising Workers in Telecom • Increasing Numbers of Customer Service Workers UNI Telecom Presentation to NWJ ILO Turin June 2004

  15. Organising Workers in Telecom • Increasing Numbers of Sub Contractors • Increasing Numbers of Internet Workers/Atypical workers UNI Telecom Presentation to NWJ ILO Turin June 2004

  16. Organising Workers in Telecom • UNI Action Months • Framework Agreements/Union rights • Organising Projects UNI Telecom Presentation to NWJ ILO Turin June 2004

  17. Organising Workers in Telecom • Foxtel Contractors • Inet Club • UNI IT Forum UNI Telecom Presentation to NWJ ILO Turin June 2004

  18. Organising Workers in Telecom Three Questions What are the challenges for the NWJ with Organising Telecom Workers? What can we do as NWJ activists to meet these challenges? In the UNI APRO region are there any special challenges the NWJ should be looking at? What should UNI be doing to assist the NWJ to meet the challenges? UNI Telecom Presentation to NWJ ILO Turin June 2004

  19. Employability & Job Security in Telecom • Quality Services, Quality Jobs • New types of workers • Skills & training • Telework Agreement • Customer Service Guidelines • UNI Outsourcing Charter UNI Telecom Presentation to NWJ ILO Turin June 2004

  20. Employability & Job Security in Telecom • Verdi Collective Contract negotiations • SBC Collective Contract negotiations • European Social Dialogue • ILO Social Dialogue • Framework Agreements UNI Telecom Presentation to NWJ ILO Turin June 2004

  21. Employability & Job Security in Telecom Three Questions What are the challenges for the NWJ with Employability & Job Security? What can we do as NWJ activists to meet these challenges? In the UNI APRO region are there any special challenges the NWJ should be looking at? What should UNI be doing to assist the NWJ to meet the challenges? UNI Telecom Presentation to NWJ ILO Turin June 2004

  22. Multinationals & CSR • UNI Multinational Union Alliances • Framework Agreements • ILO Core Labour Standards UNI Telecom Presentation to NWJ ILO Turin June 2004

  23. Multinationals & CSR • OECD Multinational Guidelines • OECD Corporate Governance Guidelines • Global Compact • Workers Capital UNI Telecom Presentation to NWJ ILO Turin June 2004

  24. Multinationals & CSR Multinationals in the APRO Region • NTT • Telstra/PCCW • Singtel • Others? UNI Telecom Presentation to NWJ ILO Turin June 2004

  25. Multinationals & CSR Three Questions Does the NWJ have any special responsibility in respect of Japanese multinationals? What can we do as NWJ activists? What should UNI be doing to assist the NWJ to fulfil any special responsibility? UNI Telecom Presentation to NWJ ILO Turin June 2004

  26. Neil Anderson Head of UNI Telecom UNI Telecom Presentation to NWJ ILO Turin June 2004

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