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Precaution against frauds in agents’ transactions

Precaution against frauds in agents’ transactions. Prevention of fraudulent activities by agents. Avoid agents canvassing in the PO premises Follow the time limits Agent to deposit money in Post Office within 10 days of receipt from customer

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Precaution against frauds in agents’ transactions

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  1. Precaution against frauds in agents’ transactions

  2. Prevention of fraudulent activities by agents • Avoid agents canvassing in the PO premises • Follow the time limits • Agent to deposit money in Post Office within 10 days of receipt from customer • Delivery of certificates/passbooks – 30 days from the date of receipt of money • Agents should not act as messengers for withdrawal of money of customers

  3. Please preclude from taking assistance of agent in performing office tasks like making official entries, posting transactions in Sanchay Post or manually and impressing date stamps • Ensure that cash handling limit by SAS agent at a time of Rs. 10000/- in processing business transactions by agents is scrupulously followed • SAS/MPKBY/PPF agent should not be permitted to issue cheque from his/her own account on behalf of depositor

  4. If an agent is found to be involved in any fraud case • The agent should be blacklisted • Further business should not be accepted through such agent • A notice board to be displayed in the PO indicating that PO has suspended business with the concerned agent • The D.O will circulate a negative list of such agents every year and PO has to ensure that no business from such agents are accepted • Divisional head has to report the matter to appointing authority for cancellation of agency

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