1. ATO Western Service Area Technical Operations Sustaining a JUST Culture

2. Executive Summary • Definition of Safety Culture • Understanding the elements of a Safety Culture • Components of INFORMED culture • Sustaining a JUST Culture

3. Safety Culture • Definition: Shared Values, Actions, Behaviors • Demonstrating a commitment to safety over competing goals and demands • What is a Safety Culture? • Ultimate objective of a strong safety culture is to prevent accidents • Current knowledge about the human, technical, organizational, and environmental factors • "Components of Safety Culture: Definitions of Informed, Reporting, Just, Flexible and Learning Cultures” - James Reason

4. Safety Culture • Components of INFORMED culture • REPORTING culture • JUST culture • LEARNING culture • FLEXIBLE culture

5. REPORTING Culture • An organizational climate in which people are prepared to report safety lapses and potential safety hazards. • Technical Operations – Safety Action Plan (T-SAP) • OSHECOMM Meetings - Work Permits • Project Scope Agreements • Integrated Safety Risk Management Plans • Water Quality Triennial Report • Asbestos Reporting

6. JUST Culture • An atmosphere of trustin which people are encouraged (even rewarded) for providing essential safety-related information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behavior. • Credibility – Character & Competence • Integrity • Intent • Capability • Results

7. LEARNING Culture • Willing to change based on safety indicators and hazards uncovered during assessments, data mining and incident investigation. • Electrical Safety Training – ARC Flash • Fall Protection: Authorized Rescuer & Climbing • Fire & Life Safety Initiatives (20CFR 1960.20) • CPR & First Aid Training • Environmental Compliance • Workplace Inspections – OSHA Compliance • Fatigue Study • Automated External Defibrillator (AED) Program • Safety Stand Down

8. FLEXIBLE Culture • Adapts effectively to changing demands and allows quicker, smoother reactions to out of the ordinary events. • Adjusting current procedures • Runway Safety Area • Workforce Engagement – Gallup Survey • Green Initiatives (Photo-Voltaic) • FY12 Safety Work Plan • Lockout Tag Out, HAZMAT Waste, Fall Protection & Electrical Safety • Adapting Social Media • Applying Lessons Learned • Japan Earthquake & Tsunami

9. Tsunami Preparation • Scenario • Earthquake – Kailua-Kona • Honolulu Control Facility • Shelter in place • Engineering • HNL ATCT Tower - Structural Capability • Procedures • Risk Mitigation Facility • Evacuation • Implementation • Drill • Accountability

10. Sustaining a Just Culture • Commitment (Integrity) • All Levels: Leaders/Partners • Collaboration/Communication (Intent) • Take Ownership/Take Action • Education, Processes & Procedures (Capability) • Using knowledge & skills • Implementation & Adjustment (Results) • Accountability - Lessons Learned & Improvement

11. Questions?