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Travel survey of patients at Heatherwood Hospital MIU

Travel survey of patients at Heatherwood Hospital MIU. July 2013. Why the survey was conducted. To determine where patients travelled from to attend MIU To determine how they travelled and how long their journey took To identify if they could have travelled using alternate means

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Travel survey of patients at Heatherwood Hospital MIU

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  1. Travel survey of patients at Heatherwood Hospital MIU July 2013

  2. Why the survey was conducted • To determine where patients travelled from to attend MIU • To determine how they travelled and how long their journey took • To identify if they could have travelled using alternate means • To provide evidence for a travel plan for the new urgent care centre

  3. Background • Carried out by Quality Health, an independent NHS accredited market research provider who were appointed by tender • Surveyed every patient attending MIU who agreed to complete the questionnaire between 8am and 10pm – 440 in total • Survey conducted over seven consecutive days, including the weekend – 12 to 18 July

  4. How long did the journey take? • Less than 15 minutes 72% • 16-30 minutes 25% • 31 minutes to 1 hour 2% • Over an hour 1% • Don’t know/can’t remember 0%

  5. How patients travelled to Heatherwood Hospital • Walked 1% • Cycled 0% • By car – drove self 62% • By car–driven by someone else 33% • By taxi 2% • By bus 1% • By train 1%

  6. If you walked or cycled, could you have come by car if necessary? • Yes 86% • No 14% (this is just one patient)

  7. Would it have been easier or harder to travel to Bracknell? • Yes it would be easier to travel to Bracknell 44% • No it would be more difficult to travel to Bracknell 42% • Don’t know 14%

  8. Summary of results • The majority - 95% - of patients travelled by car • 72% of patients took less than an hour to get to MIU • 86% of patients who walked could have travelled by car if necessary • 44% of patients would find it easier to travel to Bracknell; 42% would not – the remainder do not know

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