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Six-Month Post-Launch Update to City Council

Six-Month Post-Launch Update to City Council. Network Construction. 100% Availability within the City Limits Miles of Plant Constructed 266 Route Miles Customer Passings 22,780 Construction completed in 18 months, a full year ahead of schedule. Launch Schedule.

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Six-Month Post-Launch Update to City Council

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  1. Six-Month Post-Launch Update to City Council

  2. Network Construction • 100% Availability within the City Limits • Miles of Plant Constructed • 266 Route Miles • Customer Passings • 22,780 • Construction completed in 18 months, a full year ahead of schedule.

  3. Launch Schedule • Single Family Launch began in June 2008 • Multi-Family Launch began in January 2009

  4. Our Residential Members • Current Active Members: 1,695 • Pending Orders: 145 • Total Membership 1,840 • Single Family Penetration 12.46% • Total Penetration 9.66% • Triple-Play Take Rate 66%

  5. Signup Performance

  6. Retention Rate 97.73%

  7. Commercial Services

  8. Commercial Billing

  9. Revenue Projection

  10. Challenges

  11. Successes • Local Customer Service • Penetration • Retention • Implementing Member Input • New HD Channels

  12. New HD Channels • ESPNews HD • ESPNU HD • Planet Green HD • Golf HD • E! HD • Style HD • G4 HD • CNBC HD • USA HD • Sci Fi HD • Bravo HD • Biography HD

  13. Coming Soon • Multi-Homed Internet Service • More Movies and Events On Demand • Premiums On Demand • Local Content On Demand

  14. Multi-Homed Internet • Two fully redundant high speed internet connections • Geographically diverse • Provider diverse

  15. Video On Demand Increasing from 1,500 to 4,000 hours of content

  16. Premiums On Demand • HBO • Cinemax • Showtime • Starz

  17. Local Content On Demand • City Council Meetings • CityTalk • Around Town • Recreational Programs • High School Sports • City Recreation Games

  18. Questions?

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