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Capacity Building Workshop on Trade Facilitation Implementation. 18 March 2005. Dagang Net Technologies Sdn Bhd 20 th Floor, HP Towers Jalan Gelenggang, Bukit Damansara 50490 Kuala Lumpur, Malaysia http://www.dagangnet.com. Single Window System Implementation - Malaysian Experience.
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Capacity Building Workshop on Trade Facilitation Implementation 18 March 2005 Dagang Net Technologies Sdn Bhd 20th Floor, HP Towers Jalan Gelenggang, Bukit Damansara 50490 Kuala Lumpur, Malaysia http://www.dagangnet.com
Presentation Outline • The Malaysian Legacy System • Understanding the Definitions • Dagang Net’s Approach • Challenges
The Malaysian Legacy System • Many forms
Understanding the Definitions • Single Filing • A single form or administrative document to multiple authorities for processing and approval for import and export trade related purposes • Single Window System • “One stop” platform, enabling standardised data, where the data from one application can be re-used by other applications for various authorities approval. (Example: filing permits, and the permit data is re-used for Customs declarations)
Data Repetition in Trade Documentation Commercial Invoices DG Declarations Insurance 95% data repetition 70% data repetition 40% data repetition Customs Declarations Export Permits Space Booking 70% data repetition 30% data repetition 90% data repetition Request For Delivery Manifest 30% data repetition 70% data repetition Integrated Export Documents
Common Data in Supply Chain Data that is re-usable in documentation throughout the Supply Chain Associating data for linking and aggregating all supply chain documentation
Dagang Net Exchange’s role in Trade / Supply Chain Aggregation • Extended Data Re-use • Accuracy • Efficiency • Speed • Single point-of-reference • Cost Savings
The Traditional Role New Dagang*Net Dagang Net Exchange E-Logistics Production, Supply Chain Trade Facilitation Mail-boxing Facility Financial Services SMK (KDRM) Document Exchange Online Software Solutions Communities Users Content /Information Marketplace Dagang Net’s Approach • Changing technological platform • Embarking aggressively on emerging technologies • Adopt the Single Window System concept
Dagang Net’s Implementation • Rolled out web-based eDeclare Service in April 2002
Dagang Net’s Implementation Rolled out eLogistics in August 2002 Rolled out ePermit in September 2004 Rolled out CBex in December 2004
Malaysian Customs MNC DAGANG•NET eLogistics Forwarding Agents eDeclare Dagang Net’s Implementation - eLogistics Service Rosettanet PIP 3B18 email Notification Customs Declaration (UN/EDIFACT) • Standards Conversion • Data Population
Dagang Net’s Implementation - eLogistics Service User login User Welcome Screen Select criteria
Dagang Net’s Implementation - eLogistics Service Auto population of PIP3B18 data to eDeclare & submit Status Screen
Cross-Border Single Window System Malaysian Customs Foreign Customs Malaysia Traders Foreign Traders DAGANG•NET CBex eDeclare Dagang Net’s Implementation - Cross Border Service (CBex) Declaration Data Customs Declaration • Standards Conversion • Data Population Customs Declaration (UN/EDIFACT)
Dagang Net’s Implementation - Cross Border Service (CBex) User login Search criteria Search Results
Dagang Net’s Implementation - Cross Border Service (CBex) View Summary Records Accept incoming messages Auto population of CBex data to eDeclare & submit
Buy Ship Pay Transport Customs Payment Order/Prepare Dagang Net’s Plan (2005 – 2007) • Application Architecture / Infrastructure refreshment • Integrating the trade value chain through the deployment of BPM (Business Process Management) workflow and technology • Extension of Cross-border service to Thailand and Indonesia
Challenges • Private sector initiative • Customs procedures and data requirements vary between countries • Resistance to change • Proliferation of broadband services nationwide
Conclusion • “Single Window System implementation is all about business & NOT technology” • Single Window System is not about implementing a solution. It is about implementing CHANGES for the benefits of all parties to increase national competitiveness
Terima Kasih Thank You