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EWCS Installment Training

July 2007. EWCS Installment Training. Essence Technology Solution. Charles. Essence ® Technology. Agenda. Component of Essence webcall server GUI navigation Typical topology of EWCS Configure the EWCS step by step EWCS SDK How to use keypad version to simulate One Click object Q&A.

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EWCS Installment Training

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  1. July 2007 EWCS Installment Training Essence Technology Solution Charles Essence ® Technology Essence Technology Confidential

  2. Agenda • Component of Essence webcall server • GUI navigation • Typical topology of EWCS • Configure the EWCS step by step • EWCS SDK • How to use keypad version to simulate One Click object • Q&A Essence Technology Confidential

  3. Component of EWCS • There are two major components in Essence Web call Server. • Essence Web Call Server (EWCS) • Essence Web Call Client (ActiveX object) Essence Web Call Server Essence Web Call Client Essence Technology Confidential

  4. Component of EWCS • The Essence Web Call Server is an advance VOIP GW, it not only supports the entire feature GW support, it also provides lite IPBX feature: • Three layer IVR • Remote register for SIP device • Seamless connection with traditional PBX • Intelligent rout Essence Technology Confidential

  5. Component of EWCS • The Essence Web call client is an ActiveX object • No need to install • Auto upgrade • Keypad and click to call interface • Customizable GUI • Generate the Html code automatically • Provide the sample SDK to control the object Essence Technology Confidential

  6. GUI Navigation • The default logging username and Password is admin/admin Essence Technology Confidential

  7. Typical topology of EWCS • Typical topology for EWCS 4FXO • Connect with traditional PBX’s FXS interface • Stand along • Typical topology for EWCS 4FXS • Connect with traditional PBX’s FXO interface • Stand along • Typical topology for EWCS and E1/T1 GW • Connect the EWCS to E1/T1 GW by SIP trunk Essence Technology Confidential

  8. EWCS 4 FXO connect to traditional PBX • EWCS 4 FXO connect to traditional PBX 2xx,9xx Essence Technology Confidential

  9. EWCS 4 FXO connect to traditional PBX • Key element • User group • Route pattern, Route group to traditional PBX • FXO PSTN trunk, IVR • Web Call trunk • Web space to store the ActiveX object and web page. • Optional element • ITSP account, SIP trunk to connect to other IPBX • Extension, IP Phone Essence Technology Confidential

  10. EWCS 4 FXO connect to traditional PBX • Create User Group Create two user groups, UG_TO_PBX Essence Technology Confidential

  11. EWCS 4 FXO connect to traditional PBX • Create the Route pattern For more setting please refer to admin guide p.57 Table 9: Digit Set and Wildcard Characters for Route Patterns Essence Technology Confidential

  12. EWCS 4 FXO connect to traditional PBX • Create the Route Group 1. Create a Route Group 2. Click the hyperlink of Route group 3. Include the route to the Route group Essence Technology Confidential

  13. EWCS 4 FXO connect to traditional PBX • Set the FXO PSTN trunk Essence Technology Confidential

  14. EWCS 4 FXO connect to traditional PBX • Assign the FXO PSTN trunk to UG_To_PBX a. Click the PSTN1 b. Click + to add it Essence Technology Confidential

  15. EWCS 4 FXO connect to traditional PBX • Change the privilege of IVR 1. Remove default IVR • Click the ext node • Click the “–” to remove it • Click Save to save it c a b 2. Create a new node • Select Key “ext” • Select user group UG_TO_PBX • Click Save to save it c a b Essence Technology Confidential

  16. EWCS 4 FXO connect to traditional PBX • Change the privilege of web call trunk Change the usergroup of Privilege to UG_TO_PBX Essence Technology Confidential

  17. EWCS 4 FXO connect to traditional PBX • Generate the wallcall web page Essence Technology Confidential

  18. EWCS 4 FXO connect to traditional PBX • Generate the wallcall web page Essence Technology Confidential

  19. EWCS 4 FXO connect to traditional PBX • Save the web call webpage Change file name to xxxx.htm Essence Technology Confidential

  20. EWCS 4 FXS connect to traditional PBX • EWCS 4 FXS connect to traditional PBX 3XX Essence Technology Confidential

  21. EWCS 4 FXS connect to traditional PBX • Key element • User group • Route pattern, Route group to traditional PBX • FXS PSTN trunk • Web Call trunk • Web space to store the ActiveX object and web page. • Optional element • ITSP account, SIP trunk to connect to other IPBX • Extension, IP Phone Essence Technology Confidential

  22. EWCS 4 FXS connect to traditional PBX • Create User Group Essence Technology Confidential

  23. EWCS 4 FXS connect to traditional PBX • Create the Route pattern • Create the Route Group Strip all the digits Essence Technology Confidential

  24. EWCS 4 FXS connect to traditional PBX • Set the FXS PSTN trunk Chose FXS here Essence Technology Confidential

  25. EWCS 4 FXS connect to traditional PBX • Assign the FXO PSTN trunk to UG_To_PBX2 Essence Technology Confidential

  26. EWCS 4 FXS connect to traditional PBX • Change the privilege of web call trunk a b a.Relay the webcall trunk to the Route pattern of FXS PSTN b. Assign the income call with the usergroup can utilize the FXS PSTN trunk Essence Technology Confidential

  27. EWCS 4 FXS connect to traditional PBX • Generate the wallcall web page Essence Technology Confidential

  28. EWCS 4 FXS connect to traditional PBX • Generate the wallcall web page Essence Technology Confidential

  29. EWCS 4 FXS connect to traditional PBX • Save the web call webpage Change file name to xxxx.htm Essence Technology Confidential

  30. Typical topology for EWCS and E1/T1 GW • EWCS connect to E1/T1 GW by SIP trunk Essence Technology Confidential

  31. Typical topology for EWCS and E1/T1 GW • Key element • User group • SIP trunk • Web Call trunk • Web space to store the ActiveX object and web page • Optional element • ITSP account, SIP trunk to connect to other IPBX • Extension, IP Phone Essence Technology Confidential

  32. Typical topology for EWCS and E1/T1 GW • Create User Group Create a user group UG_TO_SIP_Trunk Essence Technology Confidential

  33. Typical topology for EWCS and E1/T1 GW • Create the SIP trunk connect to E1 GW Essence Technology Confidential

  34. Typical topology for EWCS and E1/T1 GW • EWCS will add Route, Route group automatically Essence Technology Confidential

  35. Typical topology for EWCS and E1/T1 GW • You can see the EWCS has added a Route and Route group in the same ID with SIP trunk. In this case is 7000 Essence Technology Confidential

  36. Typical topology for EWCS and E1/T1 GW • Go web call trunk management page, chose a web call you want to link with the SIP trunk and fill the SIP trunk ID in the “DID to Trunk” field, and then change the “Usergroup of Privilege” to “UG_TO_SIP_Trunk” Essence Technology Confidential

  37. Typical topology for EWCS and E1/T1 GW • Go to User Group Management page, assign the SIP trunk to this user group Essence Technology Confidential

  38. Typical topology for EWCS and E1/T1 GW • Generate the wallcall web page Essence Technology Confidential

  39. Typical topology for EWCS and E1/T1 GW • Generate the wallcall web page Essence Technology Confidential

  40. EWCS 4 FXO connect to traditional PBX • Save the web call webpage Change file name to xxxx.htm Essence Technology Confidential

  41. EWC1.0-K SDK • Callto(‘String’) • Send the DTMF after the phone on-line. • Support parameter 0~9, *, #, f (flash), p (Pause) • Hangup() • Hang up the call. Essence Technology Confidential

  42. EWC1.0-K SDK Essence Technology Confidential

  43. How to use keypad version to simulate the One Click object • In EWCS 1.1 we provide the one click version, however we received various feedback that complain the one click version consumes too many web call trunks. It is because each one click object occupied a web call trunk. To solve this issue, we provide a callto function in latest EWC 1.0 key pad AP release. By using this feature, a web call trunk can service various extensions. Essence Technology Confidential

  44. How to use keypad version to simulate the One Click object • The callto function is to send the DTMF after the connection be made. That said callto (‘101’) means when the SIP trunk be connected, the EWC object will send DTMF 101 to the EWCS, and then the extension 101 will ring up. • Accordingly, we only need to convert the callto button to the image button, and hide the keypad object, then the keypad object can fully simulate the behavior of one click object. Essence Technology Confidential

  45. How to use keypad version to simulate the One Click object <html> <head> <title>Essti Web Call</title> <script src="RunActiveContent.js" type="text/javascript"></script> <script event="OnDisconnect()" for="ewcobj" defer> document.getElementById('callpic').innerHTML="<img src='phone.jpg' border='0'>"; flag = 0; // catch the disconnect event to change the display picture </script> </head> <body onunload="EWCCShutdown()"> <form name="mainform"> <script type="text/javascript"> var flag = 0; function onClickEWCC(){ if(flag){ EWCCHangup(); // hangup function document.getElementById('callpic').innerHTML="<img src='phone.jpg' border='0'>"; flag = 0; }else{ EWCCCallto('155'); // Call to function, put the extension as the parameter document.getElementById('callpic').innerHTML="<img src='phone2.jpg' border='0'>"; flag = 1; } } EWCC_SoftPhone_RunContent('codebase','ewc.cab#version=1,0,0,41','width','0','height','0', // hide the ActiveX object 'name','ewcobj', 'hspace','0', 'HelpFile','http://www.essti.com/', 'ACDURI', '0EWCS002@59.124.214.164:5060', 'AuthKey', '217F9B6C9179FA76826BF2C42EE9943B', 'BehindNAT', 'true', 'AllowPortManagement', 'false', 'ExternalSIPPort', '', 'ExternalRTPAudioPort', '', 'ExternalRTCPAudioPort', '', 'ExternalRTPVideoPort', '', 'ExternalRTCPVideoPort', '', 'DTMFInterval', '10', 'PauseTime', '500', 'StylePackURL', '', 'MaxBitrate', '4000'); </script> </form> <a href="#" onclick="onClickEWCC();"><div id="callpic"><img src='phone.jpg' border='0'></div></a>Charles </body> </html> Essence Technology Confidential

  46. How to use keypad version to simulate the One Click object The corresponding EWCS setting for this issue. • Suggest to play the prompt “beep” for the incoming web call trunk. • Remove the DID setting for the incoming web call trunk Essence Technology Confidential

  47. Q&A Essence Technology Confidential

  48. E ~ Thank You ~ E E Essence Technology Confidential

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