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Presented by the Council On Aging, Windsor-Essex County June 2006

Presented by the Council On Aging, Windsor-Essex County June 2006. Information and Content. Introduction What is Friendly to Seniors Why Are Seniors Important How to be Friendly to Seniors. What is Friendly to Seniors. Part of a Provincial program

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Presented by the Council On Aging, Windsor-Essex County June 2006

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  1. Presented by the Council On Aging, Windsor-Essex County June 2006

  2. Information and Content Introduction • What is Friendly to Seniors • Why Are Seniors Important • How to be Friendly to Seniors Council on Aging, Windsor-Essex County

  3. What is Friendly to Seniors • Part of a Provincial program • Provides education and assessments to organizations and businesses • Presents opportunities for business and organizations to promote a positive attitude related to seniors Council on Aging, Windsor-Essex County

  4. Objectives • Raise awareness of senior issues • Improve the relationship between seniors and merchants/ organizations • Enhance seniors lifestyle by encouraging them to be active Council on Aging, Windsor-Essex County

  5. Statistics • 12.9 % of Canadians are over 65 years old and by the year 2026 it will double • Ontario has 12.9 % of seniors • Windsor’s population has 14% over 65 years Council on Aging, Windsor-Essex County

  6. Who benefits ? • Business and organizations • Seniors/consumers • The community Council on Aging, Windsor-Essex County

  7. Assessment Older adults will evaluate your business, organization or facility and offer useful ideas on how you can be more Friendly to Seniors Council on Aging, Windsor-Essex County

  8. Employee Training By raising awareness and understanding of what we all face as we grow older, training increases; • your employees’ ability to better serve your customers • It strengthens your company’s position in an growing seniors market Council on Aging, Windsor-Essex County

  9. Simple Changes • Be accessible and convenient • Be courteous and helpful • Be concise and clear • Have products that relate to seniors needs Council on Aging, Windsor-Essex County

  10. Aging Changes Everyone ages differently, seniors are not all the same. • Vision • Hearing • Memory • Reaction time • Posture • Mobility/gait Council on Aging, Windsor-Essex County

  11. Accessibility • Location/parking • Aisles • Restrooms • Service/waiting areas • Staff • Lighting/Flooring Council on Aging, Windsor-Essex County

  12. Attitude "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel  ’’.   Maya Angelou Council on Aging, Windsor-Essex County

  13. Check List • Accessibility • Parking • Marketing • Atmosphere • Special products • Assistive Devices Council on Aging, Windsor-Essex County

  14. Friendly to Seniors Businesses in Windsor • Devonshire Mall • Tecumseh Mall • Health Smart Drug Stores • Travel Choice American Express • Isabelle’s Dreams • Centres for Seniors Windsor • Alzheimer Society Windsor-Essex • Information Windsor • From The Heart Council on Aging, Windsor-Essex County

  15. Volunteers Needed The Council on Aging needs senior volunteers and training will be provided! Contact Alison Butler at: The Council On Aging 1168 Drouillard Rd. Windsor Ontario, N8Y 2R1 Tel. (519) 971-9217 Fax. (519) 971-8789 e-mail : friendly2seniors@councilonaging.ca web: www.councilonaging.ca Council on Aging, Windsor-Essex County

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