Operations Manager 2012: Monitoring the Private Cloud

1. Operations Manager 2012: Monitoring the Private Cloud Paul Collins Datacentre Specialist Microsoft UK Ltd Ellis Paul Datacentre Specialist Microsoft UK Ltd

2. Disclaimer • Session contains product features that are currently under development and therefore subject to change before final release

3. Operations Manager 2004 2005 2006 2007 2009 2011 2010 2008 SCOM 2007 R2 – CU1, CU2, CU3, CU4 MOM 2005 RTM MOM 2005 SP1 SCOM 2007 RTM SCOM 2007 R2 SCOM 2012 SCOM 2007 SP1

4. What we’ve heard from you

5. IT Pro Visibility • Reduced TCO of Management Infra MTTR • Holistic view of Application Health • Simple and Powerful Visualizations decreasing time to value

6. IT Pro Visibility • Reduced TCO of Management Infra MTTR • Simple Topology requirements enables lower costs in hardware / maintenance / configuration • Reliable Environment enables no blackout in monitoring and reduction in labor costs for troubleshooting • Consistent operational continuity enables focus to shift from support -> innovation in IT organizations • Holistic view of Application Health • Simple and Powerful Visualizations decreasing time to value

7. Disaster Recovery with Operations Manager OpsMgr 2007 R2 OpsMgr 2012 Install Operations Manager 2012 • Install Operations Manager 2007 from the installation media • After Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installation • Delete the Operations Manager database created from your OpsMgr installation in step 1 • Restore the latest Operations Manager database created from your SQL backup • Restore the RMS encryption keys • Import any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backup • Install the Web console • Start the SDK service. Operations Manager will now be functional

8. SCOM 2007 R2 – Deployment Topology • Provides the following services: • Console access • Alert notifications • Connectors to other mgmt systems • Health aggregation • Introduces the following customer challenges: • Performance and scalability bottleneck • High end hardware required • High availability requires clustering

9. SCOM 2012 – Deployment Topology • Challenges Addressed: • Out of the box HA • Ability to run on commodity hardware X

10. SCOM 2012 – Deployment Topology X In OpsMgr 2012: Managed by Pool In OpsMgr 2007 R2: Managed by a single MS

11. Reducing Mgmt Infra TCO Summary • 1 step setup of High Availability on commodity HW • Support for automatic Device monitoring failover

12. IT Pro Visibility • Reduced TCO of Management Infra MTTR • Simple dashboards enable 360 view in a single tool • Reliable information enables easy reconciliation of internal monitoring with end user experience • Personalized views provides relevant information • Consistent views across multiple interfaces • Holistic view of Application Health • Simple and Powerful Visualizations decreasing time to value

13. Expanding the IT Pro’s Visibility Operations Manager 2007 SP1

14. Expanding the IT Pro’s Visibility Operations Manager 2007 R2

15. Expanding the IT Pro’s Visibility Operations Manager 2012

16. Protecting your Investments • Audit Collection Services • Agentless Exception Monitoring • Distributed Application Designer • Reporting/DW • Cross Platform • Connectors • SynTx/MP Templates • Gateway • PowerShell • Self Tuning Thresholds • Service Level Tracking • AD Integration • Notifications • Existing Management Packs

17. 360 – Holistic View of Health 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure Consistent UX (Console, Web, SharePoint) End User Experience (Synthetic Transactions) Improved CIO Application Monitoring (.NET, J2E) New Service Owner Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (Network) New Infra Owner

18. Network Monitoring • Multi-vendor support • Multi-protocol support • Server to network dependency discovery

21. Holistic View of App Health (Network Infra) • Vicinity Dashboard showing contextual Network Map • Summary Dashboard of Network Devices • See Network Device Details and Health

22. 360 – Holistic View of Health 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure Consistent UX (Console, Web, SharePoint) End User Experience (Synthetic Transactions) Improved CIO Application Monitoring (.NET, J2E) New Service Owner Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (Network) New Infra Owner

23. J2E in SCOM 2012 • Supported Platforms in SCOM 2012: • Operating Systems • Windows • Java EE Application Servers • WebSphere 6.1 & 7.0 • WebLogic 10gRel3 & 11gRel1 • JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD) • Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)

24. Java EE Monitoring Overview • JEE Application Servers • Automatic discovery • Availability monitoring • Performance Monitoring • Memory • Garbage Collection • Threads • Class Loader • JIT Compiler • JEE Applications • Automatic discovery • Application module discovery • Availability monitoring • Template based custom monitoring

25. Holistic View of App Health (App Monitoring) • Out of box App Discovery and Monitoring • Easy to understand Application failures via Resource View • Useful Dev information for efficient escalation • Increased time to value without custom MP authoring

26. IT Pro Visibility • Reduced TCO of Management Infra MTTR • Simple creation and customization of Dashboards through Templates and Widgets • Personalized Dashboards enable increased service owner efficiency and troubleshooting • Consistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers) • Holistic view of Application Health • Simple and Powerful Visualizations decreasing time to value

27. Consistent Experience – Desktop Console

28. Consistent Experience – Web Console Desktop Console

29. Consistent Experience – SharePoint Desktop Console Web Console

30. Dashboards OpsMgr 2007 R2 OpsMgr 2012 Create Rich and Flexible Dashboards • Create all your views first • Configure each one • Organize them in a folder • Tell your team it’s part of a Dashboard so they don’t change them • Create a custom view to contain others • Add your views to into your custom view

32. Simple and Powerful Visualizations via Dashboards • Easy to create Dashboards from Windows and Web Console • Easy to customize data visualizations via Widgets • Dashboard and Widgets delivered through MPs • Show Dashboards in SharePoint

33. IT Pro Visibility • Reduced TCO of Management Infra MTTR • Holistic view of Application Health • Simple and Powerful Visualizations decreasing time to value

34. Session Objectives and Takeaways • Session Objectives: • Introduce Operations Manager 2012 • Understand how Operations Manager 2012: • Helps reduce the customer’s Mean Time to Resolution • Expands the IT Pro’s visibility of their environment

35. Q&A

36. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.