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Human Resource Development (4): Performance Appraisals. Latin America. Human Resource Development. Human Resource Development . Performance Appraisals. Performance Appraisals. Delivery of the Appraisal Timing Purpose Delivery Expectations Degree of Privacy Feedback
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Human Resource Development (4): Performance Appraisals Latin America
Human Resource Development Human Resource Development
Performance Appraisals Delivery of the Appraisal • Timing • Purpose Delivery Expectations • Degree of Privacy • Feedback • Constructive • Growth Development • Goals • Goal Milestones
Delivery of the Appraisal • Timing • Purpose
Delivery of the Appraisal • Timing • Annual -- Semi-Annual -- Other • Little is standardization • Cost of living increase and minimum wage standard • Appraisals and salary increases are less so • Where possible given in the native language
Delivery of the Appraisal • Timing • Annual -- Semi-Annual -- Other • Women preferably appraise other women • Observe position and title boundaries
Delivery of the Appraisal • Purpose • Compensation – Development • Compensation versus benefits • Shortfalls can be seen as a loss of position or title • Little established practices as a development tool
Delivery Expectations • Degree of Privacy • Feedback • Goals • Goal Milestones
Delivery Expectations • Degree of Privacy • Language and Location • Latin America privacy and appraisals • No electronic communication • Given in the native language
Delivery Expectations • Feedback • Constructive • Similar to Privacy, feedback : • Private • In native language • Employees: no feedback to manager • If feedback wanted: HR safe environment for employee
Delivery Expectations • Feedback • Growth Development • Impediments to development • Upward mobility • Social circle • Physical appearance • MNC’s having an impact
Delivery Expectations • Goals • Actionable • Clear • Measurable • Goal Milestones • Deadlines • Acknowledgement
Delivery Expectations • Goals • Actionable • Family • Supportive company • Sufficient time
Delivery Expectations • Goals • Clear • Language • Precision • Opportunity for misunderstanding • Include human resources • Delivered in person
Delivery Expectations • Goals • Measurable • Measurement less practiced • Lack of specific guidelines • Specific benefit for employees • Family
Delivery Expectations • Goal Milestones • Deadlines • Subjective • Plans shifts in deadlines
Delivery Expectations • Goal Milestones • Acknowledgement • Personal acknowledgement highly prized • Success acknowledged promptly and publicly • Praise should be given in the native language • No recognition of incomplete assignments