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North West Healthcare Science Event Workforce profiling

North West Healthcare Science Event Workforce profiling. Sorry to keep picking on pathology, but. Variation in the cost per test is (still) wide This chart shows the cost of people per test for semi-automated biochemistry tests The interquartile range shows nearly fourfold variation!.

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North West Healthcare Science Event Workforce profiling

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  1. North West Healthcare Science Event Workforce profiling

  2. Sorry to keep picking on pathology, but . . . • Variation in the cost per test is (still) wide • This chart shows the cost of people per test for semi-automated biochemistry tests • The interquartile range shows nearly fourfold variation!

  3. . . . and this is reflected in the profile of the workforce • Three similar trusts doing similar work

  4. The same is true in Haematology

  5. And in Histopathology

  6. But less so in Microbiology

  7. The workforce challenge (1)

  8. The workforce challenge (2)

  9. Tools to help analyse the profile of the workforce • There are three tools: • Pathology • Physiological sciences • Physical sciences and engineering • The tools will help you to gain the evidence you need to support your plans for the workforce. In particular, they will help you • to understand in some detail what your people do, and how much of their time they spend doing it • to pinpoint and challenge inefficiency and ineffectiveness • to reconfigure your workforce to concentrate on activities that add value and • to understand how changes in workload will translate into demand on and for the workforce

  10. Processes, activities and tasks – 9 processes • 01 Plan the service • 02 Work with users and purchasers of pathology • 03 Manage and develop people • 04 Provide the service (includes some user-defined tasks) • 05 Manage other resources (not people) • 06 Manage and administer the service • 07 Manage and administer quality, health and safety • 08 Improve the service • 09 Other support tasks (user-defined)

  11. Processes, activities and tasks – Process 04 has 10 activities • 0401 Create samples • 0402 Transport samples to the laboratory • 0403 Prepare samples for testing • 0404 Perform tests • 0405 Interpret and communicate the result of tests • 0406 Dispose of samples • 0407 Manage and work in the mortuary • 0408 Manage and work in the blood bank • 0409 Provide other services • 0410 Other direct tasks (user-defined)

  12. Processes, activities and tasks – Activity 0404 has 6 tasks • 040401 Perform or initiate fully automated tests (automated and tracked systems) • 040402 Perform semi-automated tests (some automation but not, for example, tracked) • 040403 Perform routine manual tests • 040404 Perform complex manual tests • 040405 Perform point-of-care testing • 040406 Record test results

  13. Allocate time (effort) to tasks

  14. Create a baseline profile

  15. Reprofile the workforce

  16. The impact of reprofiling (1)

  17. The impact of reprofiling (2)

  18. So what impact does a change in volume have?

  19. The demand for each task flexes uniquely according to its sensitivity to changes in volume • If the volume of tests increases by 50% in Biochemistry: • The number of Band 2s increases by 42% (because the profile of work is highly sensitive to changes in the volume of tests) • The number of Band 4s hardly increases at all (because the profile of work is highly insensitive to changes in the volume of tests)

  20. In summary

  21. Tools to help with reprofiling • Download@pathologyworkforce.com • Download@physicalscienceworkforce.com • Download@physiologicalworkforce.com

  22. Consider reprofiling in the context of reconfiguration

  23. Collinson Grant Healthcare Limited Ryecroft Aviary Road Worsley Manchester M28 2WF United Kingdom Telephone (0)161 703 5600 Facsimile (0)161 790 9177 Web www.collinsongranthealthcare.com In London 33 St James’s Square London SW1Y 4JS Telephone (0)20 7661 9382 Facsimile (0)20 7661 9400 Part of Collinson Grant Group Limited

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