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Anti-Virus Testing Project

Anti-Virus Testing Project. Vincent Martinez Christopher Creighton 7/28/09. Background. Current: Sophos and Symantec Sophos: About 4500 Clients Symantec: Between 4000-7000 Clients Symantec no longer supported Unknown number of other Anti-Virus Solutions. Sophos Issues.

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Anti-Virus Testing Project

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  1. Anti-Virus Testing Project Vincent Martinez Christopher Creighton 7/28/09

  2. Background • Current: Sophos and Symantec • Sophos: About 4500 Clients • Symantec: Between 4000-7000 Clients • Symantec no longer supported • Unknown number of other Anti-Virus Solutions

  3. Sophos Issues • Misleading terminology • Failing to detect known viruses • Failing to remove items from its quarantine • Failing to move items to its quarantine • Failing to offer automatic removal options for malware and adware • Failing to allow files to be authorized • Reporting non-malicious files as suspicious or malicious

  4. Sophos Issues – Continued • Preventing Windows from updating • Blocking Thunderbird from sending e-mail and triggering on-access scans of large local mailboxes • Causing fatal system errors (blue-screen) that sometimes cause the system to never recover • Repeatedly causing alerts for the same virus after failing to quarantine the file resulting in local performance degradation • Failing to install or update altogether • Failing to protect itself from retro viruses

  5. Desired Features • Centrally Managed • Easily Deployable • Detection and Removal rate • Ease of Use and Configuration • Resource Footprint • Types of Protection • Frequency of Updates

  6. Products • Sophos: Current Lab Standard • Avast: Recommended by IT Engineer • G Data: Anti-Virus Analysis Groups • Trend: Recommended by IT Engineer • AVG: Removed from Evaluation

  7. Anti-Virus Requirements • Detailed in Anti-Virus Requirements Matrix • √ = Feature Present • X = Feature Missing • Document Details Desired Features • Avast > Trend > Sophos > G Data • Avast Proposed for Removal

  8. Testing Environment • Hardware: Dell 745, 2x 160 GB Internal HDD with 4 partitions each • Software: XP Pro and One Anti-Virus Client per Partition • 3-Drive Hot Swap Bay for Scanning Infected Disks • 1 TB External Drive for Backup Images

  9. Testing Methodology • Used Known Infected HDDs from Users • Scanned Extensively with Each Solution • Logs Gathered at End of Each Scan • Logs Aggregated in Anti-Virus Testing Matrix • Scan Results Summarized in Graphs

  10. Detection Summary • Test Case #6: • G Data: 511 Detections • Trend: 482 Detections • Avast: 477 Detections • Sophos: 459 Detections • AVG: 44 Detections • AVG Removed Due to Low Detection Rate

  11. Recommendations • Real-World Testing is Needed • Avast: Not Recommended • Tops the Feature List • Unusable Interface • G Data: Recommended • High Detection Rate • Trend: Recommended • Good Detection Rate

  12. Recommendations – Continued • G Data and Trend Require Further Evaluation • 50-100 User Test Groups Each • Usability Reports From Users and Techs • Effectiveness When Live: • Prevention • Detection and Removal • Related Ticket Volume

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