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Tourism Intelligence Agentur

The iRiS Mobile Concierge app transforms traditional hospitality by providing guests with an online concierge service accessible anytime, anywhere. This app allows travelers to discover the best of their destination with features such as personalized recommendations, real-time communication, and online reservations. With over 200 member hotels worldwide, the app is recognized for its technological innovation and aims to enhance guest experiences while offering businesses measurable marketing tools. While it has great potential, continuous improvement is essential to maintain its popularity and effectiveness.

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Tourism Intelligence Agentur

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  1. Tourism Intelligence Agentur Module 713 International Tourism Mrs Kate Varini Heidi Dillen , Alicia Etter class 703_e 11thNovember 2013

  2. Table of Contents • Introduction • Video • Factsheet • Advantages & offers • Members • Winningaward • Personal opinion • Conclusion • Sources

  3. Iris Mobile Concierge «Apps changingHospitality» • Stay up to date

  4. Video • http://vimeo.com/68854781

  5. FactSheet • What:online concierge • Where: wherever guests go • When: anytime • Why: It is a great way to discover the city • How: Upload the app • Whom: Wide target group

  6. Advantages Customers • Informative • Personalization • User friendly • Unique experience • Printopportunities Companies • Marketing tool • Measurable • Customization • Ecological

  7. Offers • Events • Weather conditions • Online reservations • Top 10 things to do • Virtual tour guide • Real time communication

  8. Members • More than 200 hotelsworldwide

  9. WinningAward ‘Best Technological Innovation’ award

  10. Personal Opinion • App requiresiOS 5.1 or later version • Good idea • Needsimprovement • Will becomepopular

  11. Conclusion • Technicalimprovement • Innovation • Staying up to date • Advantages for customers and business • Need of improvements

  12. Sources Google Play. (2013). iRis Concierge. Retrievedfrom: https://play.google.com/store/apps/details?id=com.irisvalet.it.demo.concierge.ent&hl=en iRiS Software Systems. (2013). iRiS Mobile Concierge. Retrievedfrom:http://www.irisapps.com/products/iris-mobile-concierge/ Vimeo. (2013). IRIS Telegraph Business Club. Retrievedfrom: http://vimeo.com/68854781

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